Residential Rental Portfolio Manager, Johannesburg

Property Management / Residential Rentals Role Overview

Our client, a leading property management organisation, is seeking an experienced and professional

Residential Rental Portfolio Manager

to manage a designated residential rental portfolio from end to end. This role is responsible for the full lifecycle management of rental properties, including landlord and tenant liaison, lease administration, property inspections, arrears management, and maintenance coordination. The ideal candidate will have strong experience in residential property management, proven knowledge of

MDA Property Management Software

, and the ability to manage a rental portfolio independently while maintaining high standards of service and professionalism. Key Responsibilities

Manage a residential rental portfolio from onboarding to lease termination. Ensure all properties within the portfolio are professionally managed and maintained. Act as the primary point of contact for landlords and tenants. Build and maintain strong relationships with property owners and tenants.Address tenant and landlord queries promptly and professionally. Provide guidance to landlords regarding rental market conditions and property performance. Lease Administration

Manage lease agreements, renewals, and terminations. Ensure all lease documentation is completed accurately and stored in accordance with company processes. Ensure compliance with relevant rental legislation and internal procedures. Property Inspections

Coordinate and conduct property inspections including: Incoming inspections Outgoing inspections Routine inspections Ensure inspection reports are documented and communicated appropriately. Arrears Management

Monitor rental payments and arrears. Communicate with tenants regarding outstanding balances. Escalate arrears where necessary in accordance with company policies. Maintenance Coordination

Manage maintenance requests and ensure issues are resolved efficiently. Coordinate contractors and service providers. Ensure properties are maintained in line with required standards. Reporting&Administration

Prepare and distribute monthly management reports to landlords using

MDA Property Management Software

. Maintain accurate records of leases, tenant details, and property documentation. Work closely with finance and administration teams to ensure smooth portfolio operations. Minimum

3–5 years experience in property or rental portfolio management Proven experience using

MDA Property Management Software (essential) Strong administrative and organisational skills Excellent written and verbal communication skills Ability to manage a rental portfolio independently Valid driver's licence Own reliable transport Strong attention to detail Excellent problem-solving abilityCustomer service and relationship management skills Strong organisational and administrative capability Ability to work under pressure and manage multiple properties simultaneously Proactive and solutions-oriented mindset Advantageous Experience

Knowledge of

South African rental legislation Exposure to property finance and rental reporting What Our Client Offers

Opportunity to work within a respected and growing property management company Exposure to a diverse residential property portfolio Professional working environment Opportunities for career development and growth within the property sector

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