Client Executive, Johannesburg

At Garrun, relationships are our currency.

The Garrun Group is a dynamic and established short-term insurance broker. With a commitment to innovation and client-centric solutions, we pride ourselves on delivering exceptional value and protection to our customers. With a strong focus on providing care, comfort, and clarity, we provide clients with technical advice and tailored insurance solutions. As we continue to expand, we are seeking a dynamic and motivated Client Executive to join our Johannesburg team.

Day in the Life of a Client Executive Your day begins with a conversation with a long-standing client whose business is growing. You ask thoughtful questions, uncover new risks they may not have considered, and work with them to structure a solution that protects what they have worked so hard to build.

Later in the morning, you meet with a potential new client, a business owner introduced through your network. You take the time to understand their operations, their priorities, and the challenges they face, positioning Garrun as the trusted partner who can simplify the complexity of their insurance needs.

By midday, you are collaborating with insurers and underwriters to negotiate the best outcome for a client renewal. Retaining clients isn’t just about premiums; it’s about trust, sound advice, and consistently delivering value.

In the afternoon, you focus on growing your pipeline. You reconnect with referral partners, follow up on opportunities, and identify ways to expand relationships with existing clients through thoughtful cross-selling and tailored solutions.

Before the day ends, you check in with a client who recently experienced a claim to make sure they feel supported and reaffirm why they chose Garrun as their broker. Every conversation, meeting, and solution strengthens the relationships built and contributes to a growing portfolio of clients who trust you to protect their businesses.

At Garrun, success isn’t measured only by policies written.

It is measured by relationships built, enabled businesses, delighted clients, and empowered people.

Requirements of the role

Minimum 2 years’ experience in a client-facing role in the short-term insurance industry, specifically within a brokerage environment.

Strong knowledge of commercial insurance products, policies, and regulations.

Excellent communication, negotiation, and interpersonal skills.

Valid driver's license and own vehicle are essential

Meet the requirements for representatives as per the FSCA (RE5, Class of Business and Insurance Related Qualification)

Why Join Garrun? At Garrun, your expertise makes an impact.

We offer a challenging yet rewarding environment where your contributions are valued, and your growth is supported. Join a collaborative and forward-thinking team where you can:

Work alongside a supportive team and develop your skills in a fast-paced industry.

Thrive in a culture of innovation, continuous learning, and professional growth.

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