Residential Rental Portfolio Manager, Johannesburg

Job Title

Residential Rental Portfolio Manager Location

Johannesburg / Gauteng Employment Type

Permanent / Full-Time Industry

Property Management / Residential Rentals Role Overview

Our client, a leading property management organisation, is seeking an experienced and professional

Residential Rental Portfolio Manager

to manage a designated residential rental portfolio from end to end. This role is responsible for the full lifecycle management of rental properties, including landlord and tenant liaison, lease administration, property inspections, arrears management, and maintenance coordination. The ideal candidate will have strong experience in residential property management, proven knowledge of

MDA Property Management Software , and the ability to manage a rental portfolio independently while maintaining high standards of service and professionalism. Key Responsibilities

Rental Portfolio Management

Manage a residential rental portfolio from onboarding to lease termination.

Ensure all properties within the portfolio are professionally managed and maintained.

Act as the primary point of contact for landlords and tenants.

Landlord&Tenant Relationship Management

Build and maintain strong relationships with property owners and tenants.

Address tenant and landlord queries promptly and professionally.

Provide guidance to landlords regarding rental market conditions and property performance.

Lease Administration

Manage lease agreements, renewals, and terminations.

Ensure all lease documentation is completed accurately and stored in accordance with company processes.

Ensure compliance with relevant rental legislation and internal procedures.

Property Inspections

Coordinate and conduct property inspections including: Incoming inspections

Outgoing inspections

Routine inspections

Ensure inspection reports are documented and communicated appropriately.

Arrears Management

Monitor rental payments and arrears.

Communicate with tenants regarding outstanding balances.

Escalate arrears where necessary in accordance with company policies.

Maintenance Coordination

Manage maintenance requests and ensure issues are resolved efficiently.

Coordinate contractors and service providers.

Ensure properties are maintained in line with required standards.

Reporting&Administration

Prepare and distribute monthly management reports to landlords using

MDA Property Management Software .

Maintain accurate records of leases, tenant details, and property documentation.

Work closely with finance and administration teams to ensure smooth portfolio operations.

Minimum Requirements

Minimum

3–5 years experience in property or rental portfolio management

Proven experience using

MDA Property Management Software (essential)

Strong administrative and organisational skills

Excellent written and verbal communication skills

Ability to manage a rental portfolio independently

Valid driver's licence

Own reliable transport

Key Competencies

Strong attention to detail

Excellent problem-solving ability

Customer service and relationship management skills

Strong organisational and administrative capability

Ability to work under pressure and manage multiple properties simultaneously Proactive and solutions-oriented mindset

Advantageous Experience

Knowledge of

South African rental legislation

Experience managing residential rental portfolios

Exposure to property finance and rental reporting

What Our Client Offers

Opportunity to work within a respected and growing property management company

Exposure to a diverse residential property portfolio

Professional working environment

Opportunities for career development and growth within the property sector

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