Branch Manager - Road Freight & Logistics, Johannesburg, South Africa

Branch Manager (Road freight and logistics) - Polokwane

A leading road freight and logistics company committed to delivering efficient and reliable transportation solutions is looking for a highly motivated and experienced Branch Manager within the road freight and logistics industry.  This position is based in POLOKWANE. Working hours are from 06h00 to 18h00, Monday to Friday and reports to the National Manager.

The ideal candidate will possess a strong background in road freight and logistics, demonstrating leadership skills, strategic thinking, and a commitment to delivering exceptional service to their clients.

Key Responsibilities:

Operational Management:

• Oversee day-to-day branch operations, ensuring the timely and cost-effective delivery of services
• Coordinate and optimize the use of resources, including vehicles, personnel, and equipment
• Implement and enforce safety protocols to ensure a secure and accident-free work environment

Team Leadership:

• Recruit, train, and develop a high-performing team of logistics professional
• Foster a positive and collaborative work culture, promoting teamwork and accountability
• Conduct regular performance evaluations and provide constructive feedback to team members

Client Relations:

• Build and maintain strong relationships with existing clients, ensuring their satisfaction with our services
• Identify opportunities for business expansion and collaborate with the sales team to secure new clients
• Address client concerns and resolve issues in a timely and effective manner

Financial Management:

• Develop and manage the branch budget, ensuring financial targets are met
• Monitor and analyze financial performance, identifying areas for improvement and cost saving opportunities
• Collaborate with the finance department to ensure accurate billing and invoicing processes

Compliance and Quality Assurance:

• Ensure compliance with industry regulations, company policies, and safety standards
• Implement quality assurance processes to maintain high service standards
• Conduct regular audits to assess and improve operational efficiency

Qualifications and Skills:

• Grade 12 / Matric Qualification non-negotiable
• Diploma / Bachelor's degree in Business Management, Logistics, or a related field an advantage
• Proven experience in road freight and logistics management, with a minimum of 5 years in a leadership role
• Strong leadership and decision-making skills
• Excellent communication and interpersonal abilities
• Knowledge of transportation regulations and industry best practices
• Proficient in Microsoft Office