Business Analyst, Johannesburg

Job Description

The purpose of this role is to identify, analyse, and document improvement opportunities across multiple business lines and functional areas. By conducting thorough and critical analysis of current processes, systems, and operating models, the role provides practical recommendations that enhance efficiency, functionality, and overall business performance.

Key responsibilities include assessing existing operational practices, identifying gaps or inefficiencies, and proposing future‑focused solutions that support continuous improvement and sustainable growth.

The ideal candidate is a practical problem-solver who learns best by doing applying hands‑on skills, logic to tackle challenges effectively. They are confident in questioning assumptions, challenging established ideas, and introducing fresh perspectives supported by clear reasoning. They are skilled in documenting information accurately and concisely, with a logical approach to understanding and resolving complex issues. Naturally analytical, they ask insightful questions and consistently seek solutions that drive meaningful progress.

Qualifications

Type of Qualification: Degree: Business Commerce, Information Technology

Experience Required
Insurance Legacy & Enablement
Insurance
Minimum 3 years of experience in business analysis, process flow and business process improvement.

Additional Information

Behavioural Competencies

Adopting Practical ApproachesChallenging IdeasChecking ThingsDocumenting FactsExamining Information

Technical Competencies

Business Process ImprovementData AnalysisDevelopmentEmerging Technology MonitoringIT KnowledgeProject Management (Project Mgmt)

Careers

Are you passionate about Africa's potential? Are you driven to win? At Standard Bank Group, a team of over 50 000 dedicated individuals share one common purpose: Africa is our home, we drive her growth. We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa. Join us, if you're ready to turn your passion into impact and make a real difference as part of a dynamic team.