Product Specialist - Forklifts, Johannesburg

Description

Key Responsibilities

Provide technical product knowledge and application support to sales, service and customers
Assist with customer presentations, demonstrations and site assessments
Support sales activities through technical input, product recommendation and quotations
Assist with product training for internal teams and where required, customers
Support after sales activities by assisting with technical queries and escalations
Liaise with suppliers, manufacturers and internal departments
Maintain accurate product documentation and specifications
Monitor market trends, competitor activity and customer feedback
Ensure compliance with safety standards, operational guidelines and Company protocols
Perform related administrative duties and any additional reasonable tasks as required

Requirements

Technical knowledge or experience in forklifts or material handling equipment
Experience in a product specialist, technical support or related role (advantageous)
Strong communication, analytical and organisational skills
Ability to work independently and as part of a team
Willingness to travel as required

Highlights

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