Call Center Agent - Outbound, Johannesburg

US based client is looking for dynamic outbound agents on a night shift in Sunninghill.

Successful candidates will receive full product and systems training.

Responsibilities and expectations (not limited to):

• Read from a scripted pitch
• Transfer warm leads to USA agents
• Meet and exceed hourly/daily/weekly transfer target.
• Meet exceed Quality Assurance standards.

Desired Requirements, Experience and Qualifications

• Matric
• Awareness of medical terms and disciplines
• Outbound experience required
• Excellent verbal communication skills
• Neutral accent
• Computer literate
• Own transport (advantageous not essential)

Competencies

• Objection handling
• Good command of the English language
• Ability to hold a conversation and think on your feet

Salary:

• Paid per productive hours
• Shift allowance (Shift between 4pm and 4am only)
• Travel allowance
• Performance incentives.

Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.