Vetting and Leasing Manager - Johannesburg

Our client in the chemical manufacturing and distribution industry is seeking to employ an experienced Vetting and Leasing Manager to join their team based in Heriotdale, Johannesburg.

This role requires a strong personality, exceptional administrative capability, advanced Excel skills, and the ability to manage complex tenant, legal, and property-related matters professionally and efficiently.

An excellent career opportunity awaits a mature, resilient, and highly organised property professional.

Requirements:

• Bachelor’s Degree preferred
• Strong administrative and coordination experience
• Advanced Microsoft Excel proficiency essential
• Previous experience within property, leasing, rentals, or tenant administration advantageous
• Strong communication and interpersonal skills
• Ability to manage difficult tenants, contractors, and building managers
• Excellent conflict resolution and problem-solving skills
• Strong attention to detail and high level of accuracy
• Ability to work independently and under pressure
• Professional, resilient, and assertive personality
• Strong organisational and time management skills
• Ability to manage legal and compliance-related processes
• Must be willing to work weekends and evenings when required
• Own reliable vehicle essential

Responsibilities:

Tenant and Client Relationship Management

• Act as the primary point of contact for tenants
• Handle tenant queries, complaints, and disputes professionally
• Build and maintain positive tenant relationships
• Ensure excellent customer service and tenant satisfaction
• Resolve tenant concerns efficiently and effectively

Leasing and Vetting Administration

• Conduct thorough tenant vetting processes
• Perform background checks, credit checks, and reference verifications
• Assess tenant applications in line with company policies and requirements
• Manage leasing administration and documentation
• Ensure all records and application data are accurate and up to date

Managing Agent and Contractor Coordination

• Liaise with managing agents regarding tenant and property matters
• Coordinate with contractors and building managers where required
• Facilitate effective communication between all stakeholders
• Assist with operational and property-related escalations

Systems and Reporting

• Maintain vetting systems and databases
• Generate reports on leasing activities, tenant feedback, and application statuses
• Manage spreadsheets and reporting documentation accurately
• Ensure proper filing and document control procedures are maintained

Legal and Compliance Support

• Assist with leasing compliance and legal-related processes
• Manage documentation relating to tenant disputes and escalations
• Ensure processes align with company procedures and property regulations

Operational Support

• Work effectively in a fast-paced and high-pressure environment
• Manage multiple priorities and urgent matters simultaneously
• Provide support during peak operational periods, weekends, and emergencies