Field Service Technician, Johannesburg

Field Technician: ICT s Managed Services Location: GP Remuneration:

Market Related + Company Vehicle + Work Cellphone The Role This is a highly active role requiring a versatile technician who can move seamlessly between high-level networking, server maintenance, and end-user desktop support. Beyond the technical, we are looking for a professional who understands that clear communication and accurate administration are as important as the repair itself.Key Responsibilities

On-Site Technical Support:

Provide hands‑on hardware and software support for

Desktops, Laptops, and Servers . Network Infrastructure:

Configure and maintain

Ubiquiti

and

Sophos

environments (knowledge of

Reyee

is a plus). Advanced Networking:

Implement and troubleshoot

VLANs , routing protocols, and connectivity. Software&Cloud:

Resolve issues within the

Microsoft 365

ecosystem and various server environments. Administrative Diligence:

Maintain strict

timekeeping

and ensure all

job cards

and tracking systems are updated accurately and in real-time. Availability:

Participate in an after‑hours standby rotation and work overtime when necessary to meet client needs. Requirements&Skills

Experience:

Proven field experience and a "can‑do" attitude toward solving complex technical challenges. Technical Knowledge:

Solid understanding of network architecture, server environments, and desktop systems. Language:

Fully bilingual in

English

and

Afrikaans

will be beneficial. Certifications:

While experience is our priority, CompTIA

A+, N+, S+

or

Microsoft Certifications

will be highly valued. Driver’s License:

Must hold a valid driver’s license for a minimum of

2 years . Professional Attributes:

Strong organizational skills with a focus on administrative tasks; punctuality and excellent time management; ability to act as a professional liaison between the client and the head. This is an equal opportunity employer and all qualified applicants will be considered for employment without discrimination.

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