Customer Relations Manager, Johannesburg
Customer Relations Manager, Johannesburg
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Johannesburg, South Africa -
Posted: less than a week ago
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Description
About the job Customer Relations Manager
Minimum 5 years sales and marketing experience on a strategic level in a business to business environment with an operational background in logistics and/or warehousing being an advantage Advanced MS Office skills Responsibilities
Responsible for ensuring a consistent, transparent and high quality management, administration, communication, coordination and delivery for the CRM department in the Warehouse and Logistics Services as well as any other services that the customer may utilize. Responsible for taking ownership for the end to end delivery of key strategic reports and to be the custodian for the CRM departments processes and procedures.In addition to this ensure Sales administration functions are effectively managed to improve operations processes, reduce associated cost and improve customer service offering.
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Minimum 5 years sales and marketing experience on a strategic level in a business to business environment with an operational background in logistics and/or warehousing being an advantage Advanced MS Office skills Responsibilities
Responsible for ensuring a consistent, transparent and high quality management, administration, communication, coordination and delivery for the CRM department in the Warehouse and Logistics Services as well as any other services that the customer may utilize. Responsible for taking ownership for the end to end delivery of key strategic reports and to be the custodian for the CRM departments processes and procedures.In addition to this ensure Sales administration functions are effectively managed to improve operations processes, reduce associated cost and improve customer service offering.
#J-18808-Ljbffr
Highlights
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Company nameBoardroom Appointments -
Job positionCustomer Relations Manager
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Customer Relations Manager has been posted in the Johannesburg BPO & KPO category on Locanto.
Why not check out other ads in this category, such as Customer Service Representative (Dutch, French & German), Johannesburg, Frontline Customer Support and Data Capturing, Roodepoort Settlement or Customer Service Specialist – Contract Logistics in Johannesburg. In total, we have 101 ads in BPO & KPO in Johannesburg on Locanto classifieds.
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