Project Quality Manager, Johannesburg

Requisition ID:

97324

Job Category:

Engineering

Location:

Johannesburg, Gauteng, South Africa

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally.

Join our Project Delivery Group (PDG), a dynamic team of professionals passionately committed to world‑class project delivery across the globe. With expertise in sustainable studies, asset building and operations, and industry‑leading efficiencies, our best‑in‑class team leverages methodologies, governance and systems that are unparalleled in the engineering space. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

The Project Quality Manager is a client‑facing role, dedicated to the client’s project for a defined duration as required by the client’s scope of work. The Project Quality Manager is a key member of the Hatch project delivery team and reports directly to the Hatch Project (Engagement) Manager while having a functional reporting line to the Regional Quality Manager and Regional Project Management and Construction (PM&C) Director. This reporting line allows for the sharing of information related to the quality practice amongst all quality practitioners and offices.

Key Responsibilities As required for Governance Level 1 and 2 engagements, a Project Quality Manager will be assigned at the commencement of the Delivery Stage. If a Project Quality Manager is not assigned, the Hatch‑assigned Project Manager is responsible for the role. The key responsibilities below are focused on the Delivery Stage and exclude the Pursuit Stage.

Planning and Setup Phase

Ensure that the client quality requirements have been received, understood, and incorporated in the applicable project document. These requirements are shared with the appropriate stakeholders for support in achieving them.

Establish a framework for the quality management of the project and ensure it is continually applied and updated as required through monitoring and reporting.

Develop an Engagement Quality Management Plan (EQMP) specific to the engagement, along with quality procedures, guidelines, specifications, standards, forms and templates. This plan is internal to Hatch or can be communicated to the client if required.

In coordination with the Hatch Project Manager and with support from the Regional Quality Manager and the Global Site Quality Manager, identify the inputs required to develop the EQMP, ensuring it addresses identified risks, criticality and complexity.

Specialised EQMP elements (optional) include:

Quality staffing plan– resources and budget hours

Project quality appraisal program (audits, assessments) with reference to the specific site quality appraisal scheme and Key Performance Areas (KPAs) to measure KPIs

Methodology and mechanisms for implementing quality requirements and ensuring the quality of project activities and deliverables per Hatch’s HIMS and ISO 9001

Outline of site quality management framework (requirements, objectives and dispositions for QA/QC) and cross‑reference to the Site Quality Management Plan when construction scope is part of the engagement

Quality performance periodic reports with reporting metrics and timeframes

Identification of quality requirements of independent consultants or specialists and Authorized Inspection Authority (AIA) including reporting requirements, where applicable

Identification of supplier or contractor quality requirements and monitoring in alignment with the Procurement Quality processes and procedures

Integration of risk management through capturing and evaluating risks and risk mitigation process monitoring (including timeframe and reporting metrics)

Plan for the implementation of quality records requirements (Hatch Prime Contract requirements, Project Execution Plan and Hatch Records and Information Management process) from start‑up to client handover and engagement closeout, ensuring records retention aligns with client and Hatch requirements.

Compliance with Hatch processes and Prime Contract requirements for continual improvement, capturing and recording client feedback, progressive learning, preventive measures and trending analysis.

Implement the plan for quality records and manage tracking and retention.

Execution and Control Phase

Input into the Project Execution Plan (PEP) and/or work plan.

Provide the Engagement Quality Management Plan (EQMP) as documented in the PEP.

Develop and maintain a Project Quality Management System (QMS), procedures and register that are relevant to the project.

Coordinate the development of project‑specific procedures with functional owners.

Support and input to the Global Site Quality Manager in establishing the Site Quality Management Plan and in providing input into the Construction Execution Plan (CEP) for site activities.

Interface with the client, management team, third parties and AIA on QA/QC activities and concerns.

Monitor project quality work by conducting reviews, audits, assessments, and observations for compliance with the PEP, design requirements, and other management plans and procedures.

Conduct or assist with project process audits together with the Lead Auditor.

Provide quality input (metrics, NCRs, customer complaints, etc.) to the engagement monthly performance reviews (MPR) and the Engagement Status Report (ESR).

Interface with the Site Quality Manager or Coordinator to analyze site quality performance data and trends.

Provide monthly reports on the quality KPIs to the Engagement Manager and as part of any required client reports.

Monitor and trend nonconformities and quality incidents.

Interface with engineering, design and construction management to support the resolution of Nonconformance Reports (NCRs) and incidents.

Provide input to develop quality requirements for pre‑ and post‑procurement contracts and ensure standard quality specifications are identified in contracts.

Review (or support the review of) consultants’, suppliers’ and contractors’ quality plans, programs, processes and method statements to ensure alignment with Hatch’s work scope.

Assist with facilitating and coordinating the training of engagement personnel in Hatch engagement and client project procedures.

Closeout and Improvement Phase

Provide quality input to any engagement closeout documentation.

Confirm the engagement quality requirements have been satisfied, documented, recorded and shared with the Global Quality team.

Identify and record progressive learnings in the QMS database.

Identify and record opportunities for continuous improvement, including benchmarking, and share with the Hatch Global Quality team.

Qualifications and Experience

At least eight years’ experience in the role of quality manager on major EPCM projects.

Knowledge of quality assurance across the project lifecycle, including prefeasibility, design, execution and handover.

Knowledge of quality management, assurance and control requirements for project, design and development, fabrication, construction, safety and environmental requirements.

Knowledge of national and international codes, standards and specifications related to design, engineering and construction projects.

Site quality control experience with respect to fabrication and construction.

Knowledge of ISO 9001:2015 and auditing.

Governance and quality assurance experience relating to project compliance and adherence to processes, systems, procedures and policies.

Why Join Us?

Work with great people to make a difference.

Collaborate on exciting projects to develop innovative solutions.

Be part of a top employer.

What We Offer You?

Flexible work environment.

Long‑term career development.

Think globally, work locally.

Don't meet every single requirement? You don’t need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you’re interested in this role, we encourage you to apply even if your past experiences don’t perfectly align with the skills we’ve listed.

We’re committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability or any other protected status. If you have any accommodation requirements, please let us know. We’ll do our best to meet your needs in accordance with applicable local legislation.

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