Outbound Life Insurance Sales Consultant (Telesales), Johannesburg

Location Location:

Parktown, Johannesburg (Empire Road)

Employment Type Employment Type:

Permanent (Office-Based)

Salary Salary:

Basic + Tiered Commission

Benefits Benefits:

Medical Aid, Retirement Fund, Group Life Cover, Disability Cover

Role Overview We are seeking a highly driven and results-oriented

Outbound Life Insurance Sales Consultant

to join a leading insurance provider. This role focuses on telephonic sales of life insurance products to prospective clients, with a strong emphasis on achieving targets, maintaining compliance, and delivering exceptional customer service.

Key Responsibilities

Sell life insurance products telephonically to prospective clients

Consistently meet and exceed monthly sales targets

Handle objections effectively and close sales

Ensure adherence to quality assurance and compliance standards

Maintain high levels of productivity and operational efficiency

Build and maintain strong client relationships

Stay updated on product offerings, regulatory changes, and industry trends

Ensure compliance with FAIS Fit&Proper requirements

Deliver a customer‑centric approach aligned with Treating Customers Fairly (TCF) principles

Minimum Requirements

Grade 12 (Matric)

Experience

Minimum

1–2 years insurance sales experience

(non‑negotiable)

Must have sold one or more of the following:

Life Insurance

Funeral Cover

Medical Aid / Medical Insurance

Gap Cover

Disability Cover / Protection Plans

Proven

outbound sales experience in a call centre environment

Must be

currently employed

or employed within the last

6 months

in an insurance sales role

Demonstrated track record of

consistently achieving sales targets

Knowledge&Skills

Strong understanding of insurance sales processes

Knowledge of financial services legislation and FAIS requirements

Excellent communication skills (verbal and written in English)

Proficiency in at least one additional South African language

Strong objection handling and closing skills

Computer literacy

High attention to detail and compliance

Behavioural Competencies

Results‑driven and target‑focused

Strong work ethic with high levels of discipline

Excellent punctuality and attendance record

Resilient and able to perform under pressure

Self‑motivated with strong initiative

Customer‑centric mindset

Team player with strong interpersonal skills

Open to feedback and continuous improvement

Compliance Requirements

Clear criminal record

Clear credit record

(Candidates with credit under R30,000 and payment arrangements may be considered subject to approval)

Working Hours

Monday to Friday: 08:00– 18:00

Overtime and Saturdays: Optional

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