Junior Customer Support&Sales Administrator Joluka, Johannesburg

Company Description Joluka (Pty) Ltd is a prominent manufacturer and supplier of specialised systems for reinforcing concrete, brick structures, and shuttering aids for the construction industry. Known for its reliability and dynamic service, Joluka offers a comprehensive range of standard products that enhance all aspects of concrete construction and pre-cast concrete manufacturing. Most products are readily available in stock, and the company provides custom manufacturing based on specific customer requirements. Joluka’s experienced technical staff are committed to providing excellent support and problem‑solving expertise. The company is dedicated to delivering industry‑leading solutions with a customer‑oriented approach.

Role Description The Junior Customer Support&Sales Administrator will handle customer inquiries, provide exceptional support and service to ensure customer satisfaction, assist with sales administration tasks, and address technical support needs for clients. Daily responsibilities include managing customer interactions, resolving issues, processing orders, and ensuring seamless communication between customers and relevant teams. This is a full‑time, on‑site role located in Johannesburg, requiring active collaboration with team members and stakeholders.

Qualifications

Strong skills in Customer Support, Customer Service, and maintaining high levels of Customer Satisfaction

Excellent Communication skills for interacting with customers and providing consistent updates

Basic knowledge of Technical Support to address and resolve customer concerns effectively

Strong organisational ability and attention to detail in sales administration and order processing

Proficiency in using customer relationship management (CRM) tools and Microsoft Office applications is preferred

A proactive and team‑oriented mindset with the ability to adapt to dynamic situations

Prior experience in customer support or sales administration is advantageous

Working Hours Mon– Thurs: 7:00 – 17:00

Fri: 7:00– 16:00

1 Saturday per Month: 8:30– 12:00

Probation 3 Months from employment date

Renumeration R15000 Gross (depending on experience)

Requirements added by the job poster

Commute to this job’s location

Valid driver’s license

Working in an onsite setting

Accept a drug test

HOW TO APPLY If you feel you are a good fit, please send your CV to with subject: CV– Junior Customer Support&Sales Administrator

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