Remote CRM Automation Specialist for Digital Marketing, Johannesburg

About the client Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.

About the role Our client is seeking a highly skilled

CRM Specialist

to manage, optimize, and maintain CRM systems that support digital marketing operations and internal workflows. This role is ideal for someone with strong technical expertise, sharp attention to detail, and proven experience handling CRM setups and automations in a digital marketing agency environment.

Experience Working in Digital Marketing Agencies is Required Experience working in digital marketing agencies is required.

Responsibilities

Manage and maintain CRM systems to ensure data accuracy and reliability

Configure and optimize CRM workflows, automations, and pipelines

Coordinate with internal teams to align CRM processes with operational needs

Use ClickUp and GHL to support CRM-related workflows and integrations

Identify and resolve CRM inefficiencies while implementing improvements to enhance performance

Regularly communicate with internal stakeholders to ensure CRM usage aligns with business goals

Drive continuous improvement initiatives to optimize CRM functionality

Ensure internal teams follow established CRM processes and SOPs for consistent usage

Qualifications

Minimum of 3 years of experience working as a CRM Specialist

Experience working with ClickUp, GHL, and other CRM/project management tools

Basic understanding of digital marketing factors, mainly SEO and Google Ads

Proficient with AI tools and technologies relevant to CRM and marketing automation

Strong communication skills to work with multiple internal stakeholders

Excellent organizational and problem-solving skills

Ability to work independently in a fast-paced, remote environment

Experience working in digital marketing agencies is required

US experience is required

Fluent in English, oral and written

Position CRM Specialist

Remote Status Fully Remote

Working Hours 9 am - 5 pm EST

Salary USD 1200 - USD 1500

Internal Job ID 1325

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