Claims Administrator— Hybrid Contract (Insurance), Johannesburg

Johannesburg– Hybrid – Contract

Persons with disabilities are strongly encouraged to apply

About the Role Our client, a well-established organisation within the insurance and financial services sector, is seeking a Claims Administrator to support the accurate and efficient processing of insurance claims.

Key Responsibilities

Capture, assess, and process insurance claims in line with policy terms and procedures

Verify and review supporting documentation for completeness and accuracy

Respond to claims-related queries from clients, brokers, and internal teams

Maintain accurate and up-to-date records on claims systems

Follow up on outstanding information and ensure timely finalisation of claims

Escalate complex or high‑risk claims where necessary

About You

Matric/Grade 12

At least 2–3 years experience in a claims administration or insurance support role

Good computer skills including MS Office

Strong attention to detail and accuracy

Good verbal and written communication skills

Able to manage multiple tasks in a structured, process‑driven environment

Comfortable working independently and meeting deadlines

Exposure to short or long‑term insurance claims will be advantageous

The Opportunity This role offers the opportunity to build experience within a reputable insurance environment, with ongoing exposure to claims administration, compliance, and client interaction.

Employment Equity In line with the Employment Equity Act, persons with disabilities are encouraged to apply. Reasonable accommodation will be considered for suitable candidates to support fair and inclusive participation throughout the recruitment process.

To Apply For more information or to apply, please email:

All applications will be treated confidentially.

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