Property Management Coordinator, Johannesburg

Overview Support a U.S.-based property management team by managing tenant communications, resolving issues, and ensuring efficient day-to-day operations.

Key Responsibilities

Handle high-volume email and phone communication with tenants, vendors, and internal teams

Resolve tenant issues in a timely, professional, and solutions-oriented manner

Coordinate closely with the U.S.-based office for updates, follow-ups, and task execution

Document and track issues using property management and ticketing systems

Maintain clear, concise, and professional communication at all times

Requirements

Proven experience in property management or customer support (required)

Strong verbal and written English skills

Comfortable handling high-volume email and phone, and text interactions

Experience using property management software and ticketing systems

Strong problem-solving skills with a solutions-oriented mindset

Ability to work aligned with a U.S.-based team and follow structured processes

Ability to do data entry (optional)

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