Property Manager - Commercial, Johannesburg

Role Overview The Commercial Property Manager is responsible for maximising the financial performance of an allocated commercial property portfolio while ensuring that buildings are maintained to an appropriate standard and tenants receive professional, consistent service. The role requires strong leasing, operational, financial, and relationship-management capabilities, as well as the ability to manage onsite staff and service providers.

Key Responsibilities: Leasing&Revenue Optimisation

Oversee new leases, renewals, and expansions within the allocated property portfolio

Achieve budgeted renewal escalations and revenue growth targets

Ensure leases are renewed before expiry dates

Manage monthly and indefinite tenants in line with agreed targets

Improve year‑on‑year tenant retention

Ensure strict adherence to lease agreements and manage tenant breaches effectively

Prepare and review lease documentation to ensure accuracy and compliance

Manage tenant vacates, ensuring units are vacated timeously both physically and administratively

Oversee vacate inspections and reinstatement processes within agreed timeframes

Ensure vacant units are well maintained and in a lettable condition

Build and maintain strong, professional relationships with tenants

Property Portfolio Management

Manage and oversee a designated commercial property portfolio

Upgrade identified tenants to the required operational and compliance standards

Maintain and improve the quality of buildings through effective maintenance planning

Identify buildings requiring upgrades and participate in project meetings where required

Maintain awareness of ongoing projects within the portfolio

Conduct regular building inspections (minimum bi‑weekly)

Compile and submit required reports timeously, including site visit reports and portfolio reports

Support credit control processes and assist in managing tenant arrears

Participate in the annual budgeting and forecasting process

Manage operational expenses to achieve Net Property Income targets

Attend and contribute to management and reporting meetings

Ensure effective supervision and development of building staff in line with HR policies

Complete all administrative tasks required for effective property management

Customer Service&Stakeholder Engagement

Respond to internal and external queries professionally and efficiently

Deliver a high standard of customer service to tenants, clients, and stakeholders

Maintain positive working relationships with team members and internal departments

Actively contribute to community‑building initiatives within the portfolio

Operational&Compliance Oversight

Oversee basic technical and maintenance matters

Ensure compliance with relevant municipal legislation, building regulations, and health and safety requirements

Monitor service providers and onsite staff performance

Ensure properties are managed in line with industry best practices

Requirements: Qualifications&Experience

3‑year business and/or property‑related qualification (preferred)

Estate Agency Affairs Board (EAAB) Fidelity Fund Certificate– NQF Level 4 (required)

Minimum 3 years’ experience in commercial property management (preferred)

Valid driver’s license (required)

Skills&Knowledge

Commercial leasing and negotiation skills

Understanding of credit control principles

Strong financial and budget management ability

Knowledge of commercial property market trends and rentals

Conflict management and problem‑solving skills

Solid time management and organisational ability

Working knowledge of municipal legislation, health and safety regulations, and building regulations

Basic understanding of building maintenance

Proficiency in MS Word, Excel, Outlook, and Teams

Experience with property management systems (MDA advantageous)

Personal Attributes

Strong problem‑solving and analytical thinking ability

High stress tolerance and adaptability

Excellent interpersonal and communication skills

Assertive, confident, and self‑directed

Strong leadership and people‑management capability

Persuasive with strong negotiation skills

Highly organised with strong attention to detail

Ability to multitask and manage competing priorities

Team‑oriented with a professional, service‑driven mindset

Working Conditions

Office‑based and site‑based work

Regular travel between properties

May be required to work after hours when operationally necessary

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