Retail Sales Manager (Telecoms), Johannesburg

Our client in the Telecoms Industry is looking to hire a Retail Sales Manager.

Duties and Responsibilities HR AND STAFF MANAGEMENT

Interviewing candidates for potential store employees

Signing of Contracts with new staff members

Issuing of Warnings

Resolving Issues with Managers and staff

Commission Calculations

Manage Staff Leave

Manage Staff Performance

Prepare Staff AOD's for approval, once approved process sale on the system

Ensure Company Procedures

Manage staff attendance (Arriving on time, at work when scheduled and leave according to roster)

STAFF TRAINING

Training of Staff in Products / Selling

Arranging for Suppliers to train staff on new or existing ranges

Implementing new system to make things run more smoothly.

Brand Knowledge and Training on Stock

MARKETING

Building up of a client database within the stores

Capturing of existing database from previous launch and black card members and combining them with store databases to use them to promote specials to our clients to bring them into the stores.

Running of competitions to tie in with our Marketing campaign

Liaising with Suppliers to arrange sponsorship of prizes or discounts

Meeting with Social Media designer to handle Facebook, Twitter, and Instagram

Working with suppliers and clients on Media marketing as well as special campaigns

Arrange gifts for Golf Day Giveaways

OPERATIONS

Ensure that merchandising standards are up to date in all stores

Ensure that Sales are highlighted aggressively

Do monthly rosters for all stores

Calculate individual targets for all stores and retail employees

Monitor and manage IBT's into and from the stores

Monitor and manage actual Sales of Staff against their set targets

Ensure Daily cash ups are done accurately and on time

Approve discounts as per company policy and procedure

REPAIR AND MAINTENANCE OF STORES

Dealing with the repairs and maintenance in stores, such as damages, Electrical and snag lists

Setup / display of new units in store

Assisting Merchandiser with new stock layout in stores

Have got an optometrist on board to assist with repairs.

Co-ordinating repairs of products for clothing, watches, sunglasses etc.

STOCK

Monthly Stock Take

Weekly Stock reports to CFO

Movement of stock to stores

Weekly Stock counts on items for replenishment orders

Assist with variance counts on Stock take

Maintaining stock categorization on system to ensure efficient reporting

Placing re-orders with suppliers, managing optimum levels of stock at all times

Take inventory counts,

Cycle Counts

Random spot checks

Replenish store stock by ordering for HQ

Ensure Stock Accuracy as per system differences

Ensure all warehouse items are priced accurately and efficiently

Ensure all items in stores are priced effectively and efficiently

Ensure stockrooms of all stores are always neat and tidy.

SALES

Set Monthly Sales Targets

Monitor Sales Team's targets

Performance Management of Sales Team

Manage Event Sales

CUSTOMER FOCUS

Customer liaison / Queries / Stock Requests / Complaints

Insurance quotes

Authorising of discounts for customers when required

Dealing with unsatisfied customers and finding solutions for problems, if possible, about service, stock, and staff

Requirements

Pastel Evolution "must"

Excel "must"

Ability to work in a high-pressure environment

Ability to work retail hours

Fluent in English and Afrikaans

Knowledge and experience in sales of exclusive brands

Assist Group Sales Executive GP Stores

Required to work between all stores

Repairs and Maintenance of Stores

Send your CV and latest pay slip to .

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