Service Technician (Electrical), Johannesburg

“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision at Krones. For this purpose, we supply state-of-the-art technology to our customers worldwide.

As a regional subsidiary for the Subsaharan Africa region, it is our commitment to optimise our customer reach in this region and to provide them with the best possible service. With our team of about 150 employees based in Lanseria Johannesburg, South Africa, we have made it our mission to provide our customers with outstanding support– throughout the entire Krones portfolio. This way we ensure the highest level of productivity and quality on a permanent basis.

Job Purpose The of the Krones Service Technician contributes to the organizational goals by being responsible for providing technical support to our customers and is required to achieve and maintain high efficiency’s on Krones production lines.

Job Responsibilities

Performing the day-to-day maintenance activities to ensure that Krones machinery performs efficiently

Conduct equipment audits and overhauls

Maintain safe working environment

Coach customers on operational and maintenance activities

Ability to communicate and interact with the client, technicians, subsidiaries and KSA / KAG office

Ability to fault find in a logical and professional manner

Ability to install and commission new machines/retrofits with instruction

Attend to breakdowns telephonically and physically

Willingness to work overtime and night work

Travelling to customers nationally and internationally

Conduct performance acceptance test at the customers

Provide intervention reports

Installation and commissioning of single and complete packaging lines

Qualification and Experience

National Diploma or N6 with trade certificate, a degree in industrial automation will be advantageous

Must have a minimum of 7 years’ experience in a Field service role in the beverage industry

Knowledge of Krones portfolio of machines

Knowledge of Automation (Siemens S7&TIA Portal), motion controls (B&R, Danfoss, SEW),

Krones Inspection machines, Dry end and general electrics

Strong technical knowledge of FMCG / machine packaging

Ability to install and commission packaging machines

Behaviors&Skills

Must be customer orientated and able to adapt to change

Individual will be required to develop and monitor team goals

Manage personal development and personal performance

Report writing skills and root-cause analysis

Good oral and written communication

Must have knowledge of the Occupational Health and Safety Act

Supervisory experience will be an advantage

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