Executive Head: Myriad, Johannesburg

Momentum Group Limited (Momentum Group) is a significant player in South Africa's life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients' financial dreams. Our client facing retail and specialist brands, including renowned names such as Momentum, Metropolitan, Guardrisk, and Eris Properties, play a pivotal role in fulfilling this purpose.

Our federated model emphasises empowerment, accountability, and continuous engagement with all our stakeholders. Designed in close consultation with leaders across the group, this operating model aims to unleash each business unit's inherent energy and commercial drive through our collaborative federated approach. Visit us at

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose The objective of this role is to provide strategic leadership and oversight of the Myriad product business, ensuring its continued growth, innovation, and alignment with Momentum Life’s priorities, while driving its contribution to the broader Momentum Group’s long-term success.

The business head will champion a high-performance client-centric, digitally enabled business that delivers exceptional stakeholder value, strengthens governance, and positions Myriad as an industry leader in the protection.

Qualifications

Qualified Actuary (Fellow of a recognised Actuarial Society).

A deep understanding of the dynamics in the SA life insurance protection industry and the current market offerings/trends.

Well-versed with direct-to-client and adviser-led distribution strategies.

Relevant reinsurance portfolio management experience.

At least 10 years of senior/executive leadership experience.

Duties&Responsibilities Process Lead the strategic vision and execution of the Myriad product business by aligning long-term organisational success.

Ensure operational excellence by driving compliance, optimising customer service, and implementing high-impact strategic projects that enhance profitability and growth.

Ensure governance, ethics, and risk management frameworks are implemented to ensure transparency and safeguard shareholder interests.

Product Drive continuous enhancement and rigorous management of the Myriad product portfolio, ensuring solutions remain competitive and relevant to evolving client needs.

Oversee cost optimisation initiatives and robust profitability analysis to maximise value creation while maintaining product integrity and market alignment.

Proactively identify opportunities for innovation and improvement, implementing strategies that balance operational efficiency with exceptional client outcomes.

Steer cross-functional collaboration to deliver products that anticipate market trends and exceed stakeholder expectations.

Guide and refine underwriting and claims management practices to enable the continuous long-term sustainability and profitability of the Myriad product portfolio.

Client Foster strong, collaborative relationships with clients and stakeholders to deliver integrated, innovative service solutions.

Continuously enhance client experience by designing impactful journeys, aligning offerings with evolving needs, and promoting a culture of feedback and excellence.

In this context, onboarding and claims journeys are deemed to be pivotal.

Drive the effectiveness of channels and distribution by regularly evaluating and refining multi-channel strategies, ensuring seamless integration between direct, intermediary, and digital distribution routes.

Collaborate with key partners to expand market reach, optimise channel performance, and adapt to shifting client preferences.

Leverage data-driven insights to identify new distribution opportunities and ensure that all channels align with the organisation’s value proposition and customer experience objectives.

Stakeholders Establish strong, trust-based relationships with key internal and external stakeholders to foster strategic alignment and drive long-term value creation.

Success is measured by stakeholder satisfaction, growth in strategic partnerships, and the effectiveness of stakeholder communications.

Active engagement in industry forums and regulatory bodies (eg, ASISA) to protect the company’s reputation and operating licence.

Champion industry leadership through business intelligence and stakeholder engagement.

People Cultivate a vibrant and inclusive work culture that inspires productivity, learning, and collaboration.

Lead by example through active engagement and alignment with organisational purpose and culture.

Attract and retain top talent by fostering a diverse work environment and promote continuous growth across the team.

Foster employee engagement and high performance through inclusive leadership and cultural alignment.

Commercial Deliver strategic financial outcomes by driving new business value and earnings growth through sales performance, optimising pricing models, appropriate in-force product management and ensuring effective budgeting across products and channels.

Strengthen governance and compliance through the implementation of ethical frameworks, risk management systems, and alignment with King V principles.

Enhance operational efficiency, protect capital, and drive sustainable returns for shareholders.

Align financial oversight with strategic goals to support profitability and responsible growth.

Technology Identify and drive critical digital and technology initiatives and investments that will innovate the business value chain and deliver essential efficiencies.

Champion the adoption of emerging technologies to streamline operations, enhance the efficiency of claims and underwriting processes, enhance client experience, and reinforce Myriad’s position as an industry leader.

Collaborate with cross-functional teams to ensure technology strategies are aligned with overall business objectives and support sustainable growth, with a specific focus on the integration of artificial intelligence to manage the cost base of the business and enhance processes.

Market positioning Position Myriad as a market leader and innovator, within both adviser and client platforms.

Act as the brand ambassador, ensuring Myriad is recognised as the brand of choice by platforms.

Develop a deep understanding of the competitive landscape and effectively position the business to respond to evolving market dynamics and consumer demands.

Drive proactive market engagement strategies to reinforce Myriad leadership, and enhance brand equity, and secure prominent visibility among both consumers and industry stakeholders.

Skills

Analytical skills

Ability to engage in complex and strategic matters

Business acumen

Communication skills (written and verbal)

Client, channel, and stakeholder engagement

Accountability and ethical decision‑making

Data and insights‑driven decision‑making

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