Field Service and Technical Advising Specialist, Johannesburg

Job Title:

Field Service and Technical Advising Specialist

Industry Focus Group:

Freight Service Operations

Business Segment:

Wabtec South Africa Technologies

Job Function:

Service

Job Family:

Field Services and Maintenance

Band:

Grade

Responsibilities

Provide guidance with customers to ensure all the required tools are available.

Provide recommendations on the maintenance material requirements

Provide the job training on locomotive systems and product safety

Provide guidance on how to use Wabtec digital&mechanical tools

Advice&coaching during troubleshooting of faults and diagnosis

Advice&coaching during scheduled maintenance

Perform failure root courses analysis

Analyses of failure trends using collected locomotives data

Ensure environmental health and safety awareness during repairs and maintenance.

Locomotive data collection and management/shop advisor

Desired Characteristics

Willingness to work various shifts&various days

Experience and proficiency with a PC,email as well as Microsoft office applications

Ability to work in railroad locomotive shop environment

Professional demeanor and appearance representing Wabtec’s to multiple customers

Strong oral and written communication skills

Ability to speak,read and write English fluently

Technical experience in a locomotive’s maintenance or production environment

Rail industry knowledge and work experience

Experience in a customer technical services role

Strong interpersonal and leadership skills

Effective team member and contributor

Ability to travel 80% of time locally and regionally

Ability to relocate

Qualifications Tertiary education in Engineering or applicable technical training together with 5 years applicable experience in the railway industry

Equal Opportunity Employer We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.

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