Intermediate Process Engineer, Johannesburg

Intermediate Process Engineer Johannesburg, South Africa | Posted on 04/09/2026

To ensure effective and efficient businessvalue streams and optimal integration of processes, people and technology byinteractively analysing, researching, designing, recommending and implementinginnovative and cost efficient business processes. To ensure operationalexcellence and optimisation of total operational spend regarding the businessunit and/or cluster budget, by focusing on opportunities across all valuechains and across the Group.

Accountability: Process Optimisation andDesign Conduct business process improvementinitiatives aimed at improving efficiencies and effectiveness of operations, byliaising and advising managers.

Identify the scope (core and sub–processes)and life cycle of business processes within area of responsibility taking intoaccount the Nedbank standards.

Ensure that processes and procedures as wellas system designs are integrated into a single business solution.

Apply scientific principles and businessinputs to refine and re-engineer as-is business process (as well as newly to-be refined processes) into best scenario to-be processes to enhance customerexperience and profitability.

Provide input into to the documentation,formalisation and validation of the to-be concept and design proposals.

Facilitate and integrate process designs,improvements and maintenance amongst role-players and effectively network withall stakeholders.

Conduct pro-active detection of processbottlenecks and high level operational value chain.

Promote the generic functionality andend-to-end value chain ownership rather than silo thinking and behaviours, i.e.by managers so that designs can be shared.

Apply various applicable Industrial / SystemsEngineering principles in process constraints and opportunity identifications,as well as Solutioning.

Define process performance criteria andrequirements in terms of time, cost, resources (people, systems, financials)etc.

Proactively participate in business efficiencyimprovement forums and to play an active role in the change initiativesprocess, by assessing and recommending the feasibility of change requestreceived.

Act as coach to business (line managers) andother process custodians regarding process re-engineering and improvementmethodologies and principles.

Interact and network with own management teamand other SBU process engineers (custodians) in order to ensure alignment andintegration of operations.

Accountability: Business Analysing Perform business impact analysis in liaisonwith line managers on any change that is imposed on the current operationalenvironment

Measure and baseline all current main valuechains' performance and comparison of the to–be process performance.

Provide and identify opportunities foroptimisation improvements of operational cost base and where processmethodologies can be applied.

Apply basic and advances methodologies toidentify bottom line and economic profit enhancement opportunities, where itrelates to cost efficiencies or income enhancements.

Coordinate and facilitate analysis, assessmentand design workshops and initiatives to identify improvement opportunities.

Manage and coordinate implementation effortsof enhancements and change initiatives. Ensure inputs are provided to changesare reflected on appropriate Nedbank supporting and training documentation.

Accountability: Business Alignment&Subject Matter Expert (SME) inputs Maintain interaction with business analysts,change agents as well as project managers to create synergies before / during /after process re-engineering and implementation.

Interact and attend meetings and workshops toensure that the major change and small enhancement initiatives impacts arepro-actively identified so that implementation can be coordinated.

Ensure that promises to business are met anddelivered, and highlight constraints for implementation time periods

Identify impact of process changes on JobDescriptions of staff that executes work within the process.

Test policy and procedural manuals, job aids,quick references and training material to ensure the logics and to ensure thatthe manuals support the changes.

Provideinput to training of users on development, improvements and enhancements tobusiness processes.

Requirements Pre-requisites for this role:

3-5 years in processoptimization roles

Must have agile, Jira and Confluence

Banking/financial servicesbackground preferable

Scientific methodologiesassociated with efficiency improvements, i.e. queuing theories, BPR and Leanmethodologies

Ideally 1-2

financial servicesDegree,

(ideally post graduate degree) - BTech / B Eng /BScIndustrial Engineering preferable (or Mechanical, Electrical or Chemical willalso be advantageous)

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