Real Estate Agents (Rentals), Johannesburg

Job Title

Rental Agent / Letting Consultant Location

Johannesburg / Gauteng (Location may vary depending on portfolio requirements) Employment Type

Permanent / Full-Time Industry

Property Management / Real Estate / Residential Rentals Role Overview

Our client, a growing property services and estate management company, is seeking a driven and customer-focused

Rental Agent / Letting Consultant

to manage residential leasing within their property portfolio. The successful candidate will be responsible for marketing rental properties, qualifying tenants, coordinating viewings, and managing the full leasing process from enquiry through to lease signing. This role requires strong relationship management, sales ability, and administrative accuracy to ensure high occupancy levels and a professional rental experience for landlords and tenants.Key Responsibilities

Leasing&Tenant Acquisition

Market available rental properties across various property platforms and marketing channels.

Respond to rental enquiries promptly and professionally.

Qualify prospective tenants based on affordability, creditworthiness, and suitability.

Schedule and conduct property viewings with potential tenants.

Negotiate rental terms between landlords and tenants where applicable.

Tenant Screening&Compliance

Conduct tenant background checks including credit checks, employment verification, and reference checks.

Ensure all tenant documentation is complete and compliant with company procedures and regulatory requirements.

Prepare lease agreements and supporting documentation for signature.

Property&Portfolio Management Support

Maintain accurate records of available rental stock.

Liaise with property management teams regarding property availability, maintenance issues, and tenant move-ins.

Ensure properties are marketed effectively to minimise vacancy periods.

Client&Tenant Relationship Management

Build and maintain professional relationships with landlords and tenants.

Provide regular feedback to landlords on rental enquiries, viewings, and market conditions.

Assist with tenant onboarding processes and move-in coordination.

Administration&Reporting

Maintain accurate records of tenant applications and lease documentation.

Update internal systems and CRM platforms with rental activity and tenant information.

Track rental performance and occupancy levels within the portfolio.

Key Performance Indicators (KPIs)

Occupancy rate of rental portfolio

Average vacancy period for listed properties

Number of successful leases concluded

Tenant application conversion rate

Landlord satisfaction and retention

Accuracy and completeness of lease documentation

Minimum Requirements

Matric / Grade 12 (essential)

Diploma or qualification in Property Studies, Real Estate, or Business (advantageous)

Previous experience in residential rentals, property management, or real estate sales

Strong sales and negotiation skills

Excellent communication and interpersonal skills

Ability to work in a target-driven environment

Preferred Experience

Experience with residential rental portfolios

Knowledge of South African rental legislation and lease agreements

Familiarity with property management systems and CRM platforms

Understanding of tenant screening processes

Additional Requirements

Valid driver's licence

Own reliable transport

Ability to conduct property viewings across multiple locations

Professional presentation and strong client service orientation

Key Competencies

Sales and negotiation ability

Relationship management

Administrative accuracy

Attention to detail

Problem-solving ability

Time management and organisation

What Our Client Offers

Opportunity to work within a growing property services organisation

Exposure to a large and diverse residential rental portfolio

Performance-based earning potential

Professional growth within the property management sector

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