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Hotel Receptionist, Johannesburg South

Hotel Receptionist, Johannesburg South
Description

Responsibilities

Welcome, assist and direct guests correctly in a friendly and polite way

Provide high quality customer service at all times

Check the guests in / out, take payments

Manage telephones, emails and reservations in a prompt and professional manner

Ensure that all correspondence are recorded and filed accurately

Ensure that all bookings are guaranteed and no show charges / late cancellation charges are applied where appropriate

Reviewing guest special requests and ensure that they are met or exceeded

Handle problems that arise in an effective professional manner

Working with all hotel departments to ensure guest expectations met or exceeded. For more information call or whatsapp our Recruitment Agency Team on 075 239 2204.

Person Specification Essential

Experience of managing customer relations face to face and via phone

High level of spoken and written English

Customer Service Skills e.g. face to face, telephone, email etc.

Desirable

Proven experience in hospitality, reception and admin or similar customer facing role

Cash handling

Familiarity with Opera software

Highlights
  • Company name
    Cashbuild Limited
  • Job position
    Hotel Receptionist
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Hotel Receptionist has been posted in the Johannesburg Administrative & Support category on Locanto.

If you’re still wanting to browse, there is so much to explore in the Administrative & Support category! Take a look at the ads Electrical assistant-1 years or more work experience/Edenvale, Johannesburg, Junior Property Administrator - Johannesburg, Johannesburg and Receptionist in Johannesburg to discover more of what you’re looking for. Right now, there are 400 classified ads in Administrative & Support in Johannesburg on Locanto.

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