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Senior IT Service Delivery Leader— SLA&Client Success, Johannesburg

Senior IT Service Delivery Leader— SLA&Client Success, Johannesburg
Description
iOCO Digital Pty Lty is seeking a Senior Service Delivery Manager in Johannesburg, South Africa. The role involves overseeing efficient service delivery as per client contracts, ensuring customer satisfaction and managing operational teams. The ideal candidate will have over 10 years of experience in IT operations, strong leadership skills, and relevant qualifications in Computer Science. Responsibilities include managing teams, HR processes, vendor relationships, and operational reporting.

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Highlights
  • Company name
    iOCO Digital Pty Lty
  • Job position
    Senior IT Service Delivery Leader— SLA&Client Success
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