Relief Travel Specialist - Luxury Safari Tours Company - …, Johannesburg

Relief Travel Specialist | Luxury Safari Tours Company | Johannesburg

Salary: Negotiable DOE | Live-Out Kendrick Recruitment is seeking a dynamic and experienced Relief Travel Specialist for a well-established luxury safari tours company based in Johannesburg. This role is ideal for a seasoned travel professional who thrives in a fast-paced, collaborative environment and is passionate about creating exceptional travel experiences.Key Responsibilities

Manage travel consultant desks during leave or educational trips, handling requotes and ongoing proposals Assist with brochure quotes and booking processes Coordinate and develop agent educational and hosted trips in collaboration with the Sales team Support implementation and testing of new systems and proceduresFollow up on provisional bookings and convert dead leads during quieter periods Load bookings for consultants during peak periods Creatively plan and design customised travel itineraries Maintain clear and consistent communication with agents, internal sales teams, suppliers, and colleagues Participate in emergency duty rotation and work early/late shifts on a weekly scheduleUphold company values focused on people, land, and wildlife Knowledge&Experience Required

Minimum 3–5 years of inbound tour consulting experience Strong knowledge of South Africa, Southern and East Africa (preferred) Experience with Tourplan and Microsoft Office (Word, Excel, PowerPoint, Outlook) Familiarity with WETU and travel industry platforms Excellent understanding of product knowledge, terms and conditions, and supplier networksExperience with the sales process, market segmentation, and travel channels Skills&Attributes

Strong administrative and organisational skills Excellent interpersonal and communication abilities Problem-solving mindset with attention to detail Self-motivated, proactive, and team-oriented Passion for guest satisfaction and service excellence Willingness to support and inspire others Calm, professional demeanor with the ability to work under pressure

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