Business Project Coordinator Channel, Johannesburg

Role Overview The role is channel focused and responsible for supporting and coordinating various business-level projects that are crucial to the success of the organization’s channel operations. The role involves working closely with cross‑functional teams, project managers, vendors, and stakeholders to ensure smooth execution of projects, adherence to timelines, and achievement of project objectives. The RSAWEB Business Projects Coordinator plays a vital role indriving efficiency and effectiveness within the channel department while contributing to the overall success of the organization’s IT initiatives.

Duties&Responsibilities Project Coordination:

Collaborate with project managers and stakeholders to create detailed project plans, schedules, and budgets. Ensure projects are well‑defined, and objectives are clearly stated.

Resource Management:

Assist in resource allocation, ensuring the right skill sets are available for project tasks. Coordinate with various teams to manage resource availability and utilization.

Communication:

Facilitate effective communication between cross‑functional teams, stakeholders, and project managers. Regularly update project status, milestones, and potential risks to all relevant parties.

Risk Management:

Identify project risks and help develop risk mitigation plans. Monitor potential issues and support the resolution of challenges that may arise during the project lifecycle.

Documentation:

Maintain accurate project documentation, including project plans, meeting minutes, action items, and progress reports. Ensure project documentation adheres to organizational standards.

Quality Assurance:

Collaborate with project teams to establish quality assurance processes, ensuring deliverables meet or exceed established standards and customer requirements.

Budget Monitoring:

Assist in monitoring project budgets and expenses, ensuring compliance with allocated resources and identifying cost‑saving opportunities.

Vendor Management:

Collaborate with procurement and vendor management teams to evaluate, select, and onboard vendors for project‑related tasks. Monitor vendor performance and adherence to contracts.

Continuous Improvement:

Identify areas for process improvement within the channel department’s project management processes and implement best practices to enhance efficiency and effectiveness.

Stakeholder Engagement:

Cultivate positive relationships with stakeholders, keeping them engaged and informed throughout the project lifecycle. Address stakeholder concerns and manage expectations.

Desired Experience&Qualification Education:

PMP (Project Management Professional) or CAPM (Certified Associate in Project Management)

Bachelor’s degree in business administration, Information Technology, or a related field (advantageous)

Experience:

Proven experience (typically 1-4 years) in project coordination or project management in an ISP and/or IT environment.

Familiarity with project management methodologies and project management tools.

Strong organizational and time‑management skills with an ability to prioritize tasks and manage multiple projects concurrently.

Excellent communication and interpersonal skills to work effectively with cross‑functional teams and stakeholders.

Analytical mindset with a proactive approach to problem‑solving.

Knowledge of IT systems and processes will be advantageous.

Package&Remuneration

Medical Aid contribution (Discovery)

Reduced Gap Cover Rates (Turnberry Premier)

Retirement Annuity Contribution (Allan Gray)

Medical Insurance (Momentum– Health4Me)

Discounted Internet Connectivity

Access to an Employee Wellness Program (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.

Hybrid work environment that aligns with company policy (company policies may be adjusted to address market and other business demands over time).

Exposure to latest industry technologies and standards.

Lastly, a work environment that rivals the very best!

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