Senior Cloud Infrastructure Architect, Johannesburg

SENIOR CLOUD INFRASTRUCTURE ARCHITECT Location:

South Africa / Global Delivery Environment Industry:

Cloud Infrastructure / Enterprise Technology / Managed Services

A leading workforce solutions and enterprise delivery organisation is seeking a high-performance Senior Cloud Infrastructure Architect to support global application management, contractor delivery, and strategic workforce operations within enterprise client environments.

This role is ideal for a senior cloud and infrastructure professional with strong enterprise delivery capability, strategic leadership experience, and stakeholder engagement expertise within cloud, infrastructure, and managed service environments.

The successful candidate will operate across local and global delivery models, supporting enterprise clients, workforce operations, and service delivery excellence within fast-paced, high-performance environments.

THE ROLE This role forms part of a global Application Management and Contingent Workforce division aligned to enterprise client delivery frameworks.

You will be responsible for supporting enterprise application management environments, strategic delivery operations, stakeholder engagement, and workforce coordination across global client environments.

The role combines operational leadership, service delivery management, workforce coordination, SLA management, stakeholder engagement, reporting, and enterprise operational support within complex managed service environments.

KEY RESPONSIBILITIES Cloud Infrastructure&Delivery Support

Supporting enterprise application management environments and operational delivery functions

Driving SLA adherence and operational excellence across delivery environments

Managing operational workflows, reporting processes, and delivery coordination activities

Supporting enterprise client delivery models and operational governance requirements

Stakeholder&Client Engagement

Collaborating with global delivery stakeholders across multiple projects and operational workstreams

Acting as a client-facing representative within enterprise and managed service environments

Supporting communication and coordination between clients, contractors, and delivery teams

Building strong relationships across local and global operational teams

Contractor&Workforce Operations

Supporting onboarding, contractor management, and workforce delivery processes

Managing delivery pipelines and operational coordination activities

Supporting contractor retention and workforce engagement initiatives

Assisting with operational delivery optimisation and workforce planning support

Documentation, Reporting&Governance

Managing operational documentation, reporting, and workflow processes

Supporting operational accuracy, reporting standards, and delivery governance requirements

Maintaining visibility across pipeline coverage, delivery metrics, and operational performance

Supporting continuous improvement and operational optimisation initiatives

Talent Pipeline&Delivery Support

Building and maintaining high-quality talent and delivery pipelines

Supporting sourcing and operational coordination activities using:

LinkedIn Recruiter

ATS platforms

Enterprise sourcing tools

Supporting workforce delivery and operational readiness across enterprise environments

WHAT WE ARE LOOKING FOR Key Requirements

Minimum 8+ years' experience within:

Cloud Infrastructure Architecture

Enterprise technology environments

Managed services

Application management

Strategic delivery operations

Strong communication and stakeholder management capability

Experience working within enterprise or managed service environments

Strong organisational and workflow management skills

Experience supporting remote and global delivery teams

Strong understanding of application management and support models

Comfortable working with ATS platforms, LinkedIn Recruiter, and sourcing tools

KPIs&SUCCESS MEASURES

Time-to-submit

Candidate quality ratio

Contractor retention

SLA adherence

Talent pool growth

Stakeholder satisfaction

Operational accuracy

Pipeline coverage

WHO YOU ARE

A consultative and strategic technology leader

Comfortable operating within enterprise and global delivery environments

Highly organised with strong operational discipline

Client-facing with strong communication and relationship management capability

Able to work independently and collaboratively across remote teams

Delivery-focused with strong attention to detail and operational excellence

WHY THIS ROLE

Opportunity to work within global enterprise delivery environments

Exposure to international projects and managed service operations

Opportunity to contribute to high-growth workforce and application management initiatives

Collaborative environment supporting enterprise clients and strategic delivery operations

Exposure to AI-enabled delivery models and global operational frameworks

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