Sales Agent: Lead Generator, Johannesburg

Overview At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning those things bring to your life. We believe that technology and innovation have infinite possibilities when it is inspired by humans and by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We give them products, services, and solutions that enable them to live and enjoy life on their own terms– in their own way. Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.

Responsibilities

Under direct supervision, the Lead Generator is responsible for converting third-party sourced leads (from multiple lead providers/aggregators) into qualified quotes and closed policies for short-term insurance (e.g., car, household, personal lines).

Educate customers at a high level on MiWay Insurance products and benefits (non‑advisory).

Provide quality service to external and internal customers by ensuring accuracy in recording of data.

Manage the end-to-end lead lifecycle: from intake and validation, first contact and needs discovery, through to quoting, objection handling, and bind—while ensuring regulatory compliance (FAIS, POPIA, TCF) and exceptional customer experience.

Minimum Qualifications

Grade 12 / NQF 4

Minimum Experience

Less than 3 years experience in short-term insurance

Knowledge and Skills

New business processing

Existing business processing

Appointment preparation and making

Client appointments and liaison

Partnership building

Personal Attributes

Optimises work processes

Communicates effectively

Action orientated

Plans and aligns

Core Competencies

Cultivates innovation

Customer focus

Drives results

Collaborates

Being resilient

Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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