South Africa

Knowledge Management&Communications Specialist, Johannesburg

Knowledge Management&Communications Specialist, Johannesburg
Description
Discovery Limited is seeking a Knowledge Management and Communication Practitioner in Johannesburg to define and oversee IT Servicing's Knowledge Management strategy. This role involves managing communication for 529Help, ensuring accurate documentation for the IT Service Centre, and enhancing knowledge management in line with industry trends.The ideal candidate will have Matric and ITIL Foundation certifications, alongside 2 years of relevant experience in knowledge management and customer service environments.

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