Store Leader– Jewellery Retail: Grow Sales&Service, Johannesburg

Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store merchandising strategy and standardsEnsure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Qualifications&Exprience: A Matric certificate. Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Skills: Builds Customer Loyalty Customer Service Delivery Customer Value Management Customer-Focused Approach Effectively Presents Solutions Knows the Buying Influences Leverages Digital Communications with Customers Manages Resistance Managing the Sales Process Negotiation&Selling Policy&procedures Strategic Sales Planning Leadership Behaviors Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnershipsCustomer Focus - understands, anticipates, and meets the needs and expectations of customers Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisationEnsures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of othersPreference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. Required Skills

Customer-Focused Mindset Managing the Sales Process Planning&Organising Service Delivery Verbal Communication About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that

Inspire our Customers to live their Best Lives

and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.We’re the designers, the makers, the shakers and the teams behind the scenes. Are you with us? About the Team

Our

TFG Jewellery

brand consists of the leading jewellery stores in South Africa - American Swiss, Sterns and Galaxy&Co. For smart, fashion-forward individuals who love a little sparkle, these are the stores for you. We pride ourselves on creating jewellery and accessories that complement your daily outfits with the luxury of brilliance. Job Info

Job Identification 12891 Job Category Stores Posting Date 05/25/2026, 07:09 PM Apply Before 05/30/2026, 10:00 PM Job Schedule Full time Locations Sterns CRESTA JOHANNESBURG (On-site)

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