Retail Sales Associate - Hillfox, Johannesburg

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 

• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 

• Involved indirectly with ticketing of products as well as checking paperwork against items received. 

• Assists in product flow from stockroom to sales floor on a fill in basis. 

• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 

• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 

• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 

• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 

• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 

• Maintaining general housekeeping standards 

• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 

• Meeting sales goals 

• Selling to customer needs 

• People skills 

• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  

• 2 - 4 years of retail experience