Logistics and Warehouse Co-Ordinator (12 Month Contract), Kempton Park

Logistics and Warehouse Co-Ordinator (12-Month Contract)
Isando Position Summary The Logistics and Warehouse Co-Ordinator will be responsible for the efficient and compliant management of logistics, warehousing, inventory, and distribution operations across the business. The role ensures smooth supply chain execution for finished goods while maintaining regulatory compliance, operational excellence, inventory accuracy, and cost-effective logistics solutions.

The successful candidate will work closely with cross-functional teams, third-party logistics providers (3PLs), clearing and forwarding agents, finance, quality, and commercial teams to ensure uninterrupted product availability and continuous process improvement.

Minimum Requirements Qualifications

• Bachelor’s Degree in:
  • Business Administration
  • Supply Chain Management
  • Logistics Management
  • Operations Management
  • Or related field

Experience

• Minimum 5 years’ experience in a similar Supply Chain, Logistics, or Warehousing role
• Experience within a multinational organisation and/or pharmaceutical industry is essential
• Experience in operations management and logistics execution
• Team management and leadership experience advantageous
• SAP experience advantageous

Key Responsibilities Logistics Operations

• Manage and oversee logistics and distribution operations in collaboration with internal stakeholders and third-party providers
• Ensure efficient inbound, warehousing, transportation, and distribution processes
• Monitor operational performance and implement corrective actions where necessary
• Ensure GDP-compliant logistics operations and product integrity throughout the supply chain
• Collaborate with commercial, finance, legal, regulatory, and quality teams to support business requirements

Inbound / Import Operations

• Manage inbound supply processes from manufacturing plants and logistics centres
• Ensure shipment visibility and product integrity throughout the inbound supply chain
• Identify supply risks and implement mitigation plans
• Oversee customs compliance, import documentation, tariff classifications, import licenses, VAT, and bonded storage requirements
• Drive continuous improvement initiatives for import and inbound operations

Warehousing and Inventory Management

• Lead and maintain a robust inventory management program ensuring inventory accuracy between physical stock and ERP systems
• Coordinate annual stock counts and periodic cycle counts
• Manage inventory reconciliation, adjustments, and movement between quality locations
• Ensure effective inventory interfaces and processes with third-party logistics providers
• Monitor inventory discrepancies and implement corrective actions
• Manage destruction processes for expired, damaged, or obsolete stock
• Support inventory optimisation and obsolescence reduction initiatives

Distribution Operations and Reverse Logistics

• Ensure efficient and cost-effective distribution operations while balancing service levels and lead times
• Coordinate transportation methods and shipment requirements
• Ensure compliance with temperature-controlled transportation standards where applicable
• Manage product transfers between markets and logistics centres
• Coordinate returns, recalls, and destruction processes
• Manage procurement of packaging materials and data loggers
• Support serialization requirements and logistics enablement initiatives

Registration Phase Products (Launches)

• Coordinate customs requirements and documentation with clearing agents
• Arrange sample and reference standard shipments and related approvals
• Manage system setup for financial and physical product routing
• Coordinate launch-related logistics activities and product readiness

Distribution Costs and Budget Management

• Manage annual logistics and distribution budgets
• Prepare forecasts, accruals, and variance reports
• Track logistics spend and identify cost-saving opportunities
• Manage third-party invoicing and payment processes
• Ensure purchase orders and vendor setups comply with company procedures and financial controls
• Review and submit monthly accrual reports to finance
• Coordinate ARIBA purchase order management and payment tracking

Quality and Compliance

• Ensure compliance with all relevant local and international regulations, GDP standards, quality standards, and company procedures
• Maintain accurate ERP system data including batch information, expiry dates, SKU details, and country of origin
• Develop, implement, and monitor SOPs and KPIs for logistics operations
• Manage supplier performance, service agreements, and compliance assessments
• Support internal and external audits and ensure audit readiness
• Manage incident reporting, corrective actions, and preventive actions
• Coordinate rework activities with suppliers and internal stakeholders
• Ensure Segregation of Duties (SOD) compliance within ERP systems

Project Management and Operational Excellence

• Lead continuous improvement and operational excellence initiatives
• Support strategic logistics and supply chain projects
• Drive standardisation and optimisation across logistics operations
• Participate in regional logistics and customer service forums
• Promote best practice implementation and process improvements

Metrics and Reporting

• Monitor and report on logistics and warehousing KPIs
• Conduct business reviews with logistics service providers
• Analyse operational data and implement corrective actions where necessary
• Ensure timely and accurate reporting of logistics metrics and dashboards
• Support implementation of continuous improvement tools and methodologies

Key Knowledge and Skills

• Strong Supply Chain and Logistics Management knowledge
• Understanding of pharmaceutical and healthcare industry requirements
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work effectively within a matrix organisation
• Strong leadership and people management skills
• Strong systems and ERP knowledge
• Advanced MS Office and data analysis skills
• Project management and organisational skills
• Negotiation and vendor management skills
• Ability to perform in a fast-paced and dynamic environment
• Strong customer focus and attention to detail
• Innovation mindset with strategic thinking capability

Key Competencies

• Operational Excellence
• Attention to Detail
• Compliance and Quality Focus
• Strategic Thinking
• Cross-Functional Collaboration
• Decision Making
• Problem Solving
• Communication and Influence
• Continuous Improvement Mindset
• Planning and Organising