Restaurant Manager, Kempton Park

We are seeking an experienced and motivated Restaurant Manager to oversee the daily operations of a busy restaurant environment. The successful candidate will be responsible for managing staff, ensuring excellent customer service, maintaining operational standards, and driving overall restaurant performance.

Key Responsibilities

• Manage the day-to-day operations of the restaurant
• Supervise and support front-of-house and back-of-house staff
• Ensure high levels of customer service and customer satisfaction
• Handle staff scheduling, training, and performance management
• Monitor stock levels and place orders when required
• Maintain hygiene, health, and safety standards
• Manage cash-ups, reporting, and general administrative duties
• Resolve customer complaints in a professional manner
• Drive sales and ensure profitability targets are met
• Ensure compliance with company policies and procedures

Minimum Requirements

• Previous experience in a Restaurant Manager role
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure in a fast-paced environment
• Good understanding of restaurant operations and customer service
• Strong administrative and problem-solving abilities
• Reliable transport will be advantageous