Security Patrols Manager, Sydney

Security Patrols Manager Allied Integrated Management Villawood, Sydney NSW Security Services (Trades and Services) Full time Allied Security Management Pty Ltd Security Patrols Manager Mobile Security | NSW | Autonomous | Growth-Focused This is not a desk job. And it’s not just patrols either. We are looking for a Security Patrols Manager who understands that modern security leadership means wearing multiple hats sometimes in the vehicle, sometimes on-site, sometimes behind the desk, and often on the phone making decisions that matter. If you are the type who thrives on autonomy, enjoys building teams and client relationships, and knows how to balance operational oversight with commercial growth keep reading. About Us We are a nationally recognised security services provider operating across Australia. Our reputation is built on professionalism, long-standing client relationships, and consistent service delivery — not noise or churn. Our Mobile Patrols division is growing steadily and strategically. This role exists to own that growth, not babysit rosters. About the Role This is a dynamic, senior operational leadership role with genuine flexibility and accountability. You will manage your own time and priorities, balancing: Oversight of patrol service delivery Leadership and development of patrol teams Client engagement and retention Business development and innovation While our patrol operations are well established and supported by strong systems, this is still a live operational environment. You must be comfortable stepping in when required but understand that most of your value is created through leadership, optimisation, and growth, not micromanagement. What You will Actually Be Doing Operational Leadership Oversee the Mobile Patrols division Ensure patrol routes, KPIs, and SLAs are consistently met Act as escalation point for patrol officers when required Maintain compliance across licensing, WHS, and industry standards Oversee fleet usage, standards, and efficiency Review daily reports and performance data People and Culture Lead, mentor, and grow a tight-knit patrol team Set clear expectations and performance standards Build trust within a small, high-responsibility operational group Clients and Commercial Growth Be the primary point of contact for key patrol clients Maintain and strengthen long-standing client relationships Identify opportunities to grow existing accounts Support new business development and market expansion Contribute ideas around innovation, efficiency, and smarter service delivery Assist with contract reviews and commercial discussions Strategy and Improvement Work with Workforce and Safety Planning to optimise routes Contribute to divisional budgeting and forecasting Improve systems, processes, and patrol effectiveness over time What We are Looking For (Non-Negotiables) Current NSW 1AC Security Licence 5+ years experience in mobile patrol operations Strong operational judgement — not just theory Solid understanding of security compliance and industry standards Experience with security technology (alarms, CCTV, access control) Current Driver’s Licence Computer literate and confident with reporting systems Current First Aid Certificate Strong communication and negotiation skills Ability to lead without ego and operate without handholding Comfortable being on call as a senior leader when required What This Role Is (and isn’t) This role is: Autonomous Leadership-focused Commercially minded Client-facing Growth-oriented This role is NOT: A roster-only position A sales-only role A static 9–5 desk job Micromanaged What’s In It For You Competitive salary package Commission and performance-based incentives Real influence over how the patrols division evolves Long-term career progression within a national organisation Trust, autonomy, and respect — earn it, and it’s yours Ready to Step Up? If you are an experienced patrol professional who’s outgrown purely operational roles and wants to take ownership of a division — this is your move. No recruiters. No passengers. Just operators who want to build something properly. Note: Only shortlisted candidates will be contacted. Allied Security Management is an equal opportunity employer and does not discriminate based on race, national origin, religion, age, color, sex, disability, veteran’s status, genetics, or any other characteristic protected by The Fair Work Act 2009.