Onboarding Customer Support (Tier 2) Cape Town, south africa

Job Description

Our client is a leading WordPress page builder plugin. They are looking for Onboarding Support Associates. These are full-time, home office based positions providing customer support via chat or email. As a Tier 2 Onboarding Support Associate, you will provide a high level of support for the future and existing users.

Requirements
At least 2 years of experience in a customer support role
Superb level of English
High-level of written and verbal communication skills
Exceptional courtesy and overall a “people’s person”
Excellent organizational skills
A team player
Basic knowledge and understanding of WordPress – an advantage