Internal Sales Consultant (Steel / Fluid Control), Kimberley

We are seeking a proactive and customer-focused Internal Sales Consultant to support sales operations within the steel and fluid control industry. This role involves managing customer enquiries, processing orders, coordinating with internal teams, and supporting external sales representatives to ensure a high level of service delivery and sales conversion.

Key Responsibilities

Manage incoming calls and convert enquiries into sales opportunities

Handle customer queries and complaints professionally and efficiently

Prepare and follow up on quotes via phone and email

Capture and process sales orders accurately on Syspro

Source stock (standard and non-standard) from approved suppliers

Monitor back orders daily and ensure timely invoicing and delivery

Expedite orders and coordinate deliveries with the warehouse team

Maintain and update customer discount structures on Syspro

Liaise with external sales representatives and provide sales leads

Support external sales staff, including occasional customer visits

Ensure all quotes are followed up and orders are communicated accordingly

Minimise credits in line with company procedures

Perform general administrative and office duties

Minimum Requirements

3–5 years’ experience in a similar role (preferably internal sales)

Industry experience in steel and/or fluid control (pumps, irrigation, fittings, valves, pipes, flanges)

Strong product knowledge within the relevant industry

Syspro experience advantageous

Excellent communication and customer service skills

Strong attention to detail and ability to multitask

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.

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