Admin Controller/2IC/Assistant Store Manager, Klerksdorp

The Administration controller will be responsible for performing clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information.

Key Responsibilities Cash

Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures.

Ensure all cash ups balance with the banking.

The drop safe must always be locked and the key kept by the Admin Controller. Cash float must be checked and all spare keys for the floats kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe.

When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken.

Administration

Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards. Prepare requisitions to replenish stock.

Ensure daily morning file is done as per the filing procedures. All filing duties include Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File&Internal Request file. Make sure all slips are signed with the necessary signatures including over‑rides, voids, and refunds, till open and so on.

Ensure that reports are up to date and addressed on a daily basis. Start of Day Reports.

Authorize all transactions– 5A level.

Lay‑byes are the responsibility of the Admin Controller and the Cashiers. These must be checked, and spot checks must be done.

Admin Controller to make sure all RTS is done on a regular basis.

Spot checks on Cashiers to be conducted.

Controlling of the change daily.

General filing of memos and correspondence.

Data capturing of stock received and sent from branch.

Housekeeping

Maintain cleanliness in back office.

Maintain cleanliness at the Cash Desk area and return merchandise to the floor.

Security / Risk

Manage the security of the back office and front cash desk.

Ensure tags are secured in the store if not attached to merchandise.

Ensuring that Health&Safety standards are met.

Prevent shrinkage by ensuring all company processes and procedures are implemented.

Customer Services

Train staff in customer service at the cash desk.

Assist customers with enquiries and complaints.

Apply Customer Service principles in a friendly and enthusiastic manner daily.

Continuously satisfy customer needs and attract clientele.

People Management

Manage performance and development of cash desk staff.

Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.

Manage time and attendance of staff.

Minimum Requirements

Matric Certificate.

NQF 5 Certificate in Retail/Business Administration.

Computer Literate: Word and Excel.

2– 5 years in relevant sales / cashier environment.

Competencies

Analytical Thinking

Financial Management

Customer Insight&Focus

Decision making

Attention to Detail

Problem Solving

Planning and Organising

Undertaking

Criminal / Credit Check

Qualification verification

Computer and Psychometric assessments where required

First Aid / Firefighting training

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

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