Sleep Clinic Coordinator, Perth

Sleep Clinic Coordinator Western CPAP Myaree, Perth WA Medical Administration (Healthcare and Medical) Full time Add expected salary to your profile for insights Low application volume Sleep Clinic Coordinator About Us Western CPAP is a rapidly expanding provider of comprehensive sleep and respiratory care, with locations in Rockingham and our new purpose-built facility in Myaree. We provide diagnostic and treatment services across sleep apnoea and respiratory care, including Level 2 home-based sleep studies, CPAP therapy support, and soon Level 1 in-lab sleep studies at our Myaree location. Working closely with our associated business, Oxygen West, we offer patients a broader respiratory care pathway and our team the opportunity to work across multiple aspects of sleep and respiratory health. We pride ourselves on delivering outstanding customer care and a high standard of clinical support, using advanced diagnostic equipment and leading therapy brands including ResMed, Philips, Fisher and Paykel, Löwenstein and BMC. About the Role We are seeking a full-time Sleep Clinic Coordinator (Tuesday to Friday, 38 hours per week) to help oversee the day-to-day operations of our Myaree clinic, spanning sales, administration, stock control, team support, and front-of-house coordination. This is a hybrid role suited to someone who enjoys variety and can combine strong customer service and commercial awareness with excellent organisational skills. You may come from a CPAP, sleep, respiratory, pharmacy, medical administration, or specialist retail background. You will play a key role in ensuring the clinic runs smoothly, patients are well looked after, stock is well managed, the front counter operates efficiently, and the broader team is well supported. For the right person, there is also the opportunity to be involved in more clinical and technical tasks such as CPAP consultations, therapy support, and sleep study coordination. Key Responsibilities Provide outstanding front counter and customer service support to patients and walk-in customers Assist with CPAP and BiPAP sales, mask selection, accessories, and patient education Support the daily running of the clinic and front office Coordinate bookings, administration tasks, and general workflow across the clinic Manage stock ordering, stock control, and supplier coordination Assist with rostering and day-to-day operational planning Support technicians and clinical staff to ensure smooth service delivery Help maintain an organised, professional, and patient-focused clinic environment Assist with website updates and general online product or service maintenance where required Operate and support diagnostic software and equipment, including Philips PDx, G3 software, NOX A1, and Noxturnal software, where relevant Maintain equipment standards, infection control processes, and quality assurance procedures Work collaboratively across Western CPAP and Oxygen West to support broader respiratory care services About You You are organised, proactive, commercially aware, and confident dealing with people. You enjoy a role with variety and are comfortable balancing patient interaction, administration, sales, stock management, and operational responsibilities. You may already have hands-on CPAP and sleep industry experience, or you may come from a strong sales and operations background with relevant exposure to CPAP, respiratory care, or specialist healthcare services. Skills and Experience Preferred Experience in CPAP therapy, sleep services, respiratory care, or a related healthcare environment Strong customer service and sales experience Experience in office administration, front counter coordination, or clinic operations Experience with stock control and ordering Experience with rostering or team coordination Strong IT skills and confidence learning software systems Excellent communication and organizational skills A reliable, honest, and proactive approach to work Experience with WordPress and Woo Commerce is advantageous Business administration experience is highly regarded Highly Regarded Experience conducting CPAP trials and supporting patients with therapy setup and troubleshooting Knowledge of major CPAP brands and software platforms Experience using Philips PDx, NOX A1, G3, and Noxturnal software Ability to step into CPAP consults, therapy support, or sleep study-related tasks where needed Experience with advanced therapies such as BiPAP and ASV Familiarity with ResMed Therapy Plan and Nightshift systems Respiratory care experience, including oxygen concentrators, cylinders, and oxygen therapy Experience performing 6-minute walk tests and pulse dose assessments Current First Aid and CPR certification, or willingness to obtain Why Join Western CPAP? Join a growing and respected WA business in sleep and respiratory care Play an important role in the growth of our Myaree clinics Enjoy a genuinely varied position that combines operations, sales, administration, and patient support Opportunity for cross-training across Western CPAP and Oxygen West Supportive team environment with real professional development opportunities Competitive remuneration based on experience Ongoing training and career growth in a rapidly expanding healthcare business How to Apply If you are looking for a varied and rewarding role where you can combine operations, customer service, sales, and CPAP industry experience, we would love to hear from you.