Consultant - Remote position based in South Africa/Portugal

Consultant 

Role Overview

This is a mid-level management / transformation consultant role within a consulting start-up environment.

The successful candidate will work directly with client organisations to:

• Understand current operating models and processes
• Design improved future-state ways of working
• Help manage and deliver the change required to get there

This is a hands-on, client-facing consulting role, not a pure strategy, IT delivery, HR, or junior analyst position.

The role best suits a Consultant or Senior Consultant from a professional services or management consulting background (Big 4, Accenture, or boutique consulting firms).

What Problem the Client Is Solving

The Client supports organisations undergoing operational and business transformation, with a strong focus on:

• Legal operations
• Governance and compliance
• Professional services environments

The Client uses technology and AI-enabled tools to modernise inefficient or outdated processes.

Organisations typically engage the Client when they need help with:

• Unclear or inefficient processes
• Poor role clarity and governance
• Legal, compliance, or operational inefficiencies
• Programme and system implementations lacking structure
• End-to-end transformation delivery

Key Responsibilities

1. Project & PMO Support

• Build and manage project plans
• Track risks, issues, and dependencies (RAID)
• Run status updates and governance forums
• Support programme and portfolio delivery

This is consulting-led PMO, not a pure Project Manager role.

1. Client Engagement

• Work directly with clients in workshops and meetings
• Ask structured, insightful questions
• Understand and diagnose business problems
• Translate client requirements into:
  • PowerPoint decks
  • Process maps
  • Action plans and recommendations

Strong communication skills and executive presence are essential.

1. Process Mapping & Operating Model Design

• Map AS-IS and TO-BE processes
• Identify inefficiencies, risks, and improvement opportunities
• Support the design of:
  • Roles and responsibilities
  • Governance frameworks
  • Process and technology touchpoints

Experience using tools such as Visio, Miro, Lucid, or similar is required.

1. Consulting Analysis & Problem Solving

• Apply structured, hypothesis-led thinking
• Perform data analysis using Excel
• Conduct diagnostics, benchmarking, and assessments
• Develop clear, actionable recommendations

1. PowerPoint & Client Deliverables

This is non-negotiable:

• Produce high-quality, client-ready PowerPoint decks
• Deliver executive-level storytelling and insights

Candidates who are not confident producing and presenting slides are not suitable.

1. AI & Productivity Tools

• Use tools such as ChatGPT, Copilot, or similar for:
  • Research
  • Drafting content
  • Synthesising information
  • Improving productivity

This role requires AI power-user capability, not technical development skills, with strong awareness of confidentiality.

Required Experience & Level

Role Level: Consultant to Senior Consultant

Typical Profile:

• 3–7 years total experience
• 2–4 years in consulting or professional services
• Strong client-facing delivery exposure
• Hands-on involvement in transformation initiatives

Qualifications

Essential

• Bachelor's degree in a relevant field, including:
  • Business / Commerce
  • Management
  • Industrial Engineering
  • Economics
  • Finance
  • Information Systems
  • Law (with consulting or operations exposure)

Advantageous (Nice-to-Have)

• MBA or postgraduate business qualification
• Project management certifications (PRINCE2, PMP, Agile)
• BPM / Process Improvement (Lean, Six Sigma, BPMN)
• Change or transformation certifications (Prosci, Change Practitioner)

Formal AI qualifications are not required; practical usage is key.

Travel Requirement

• Willingness and ability to travel internationally is mandatory