Junior Implementation Consultant– North West, Mahikeng

The Implementation Consultant supports the delivery teams by assisting with the analysis of business processes, systems, and requirements to ensure successful solution implementation. The role focuses on requirements gathering, process documentation, data analysis, and supporting testing and deployment activities. This is an entry-level to early-career role, ideal for candidates looking to build a strong foundation in business analysis within a structured implementation and delivery environment.

Key Responsibilities Business Analysis&Requirements Support

Assist with gathering, documenting, and validating business requirements

Support stakeholder interviews, workshops, and requirement clarification sessions

Maintain accurate documentation including BRDs, user stories, use cases, and process flows

Process Mapping&Documentation

Document current (“as‑is”) business processes and workflows

Support the design of improved (“to‑be”) processes to address inefficiencies

Ensure documentation is clear, consistent, and up to date

Data Analysis&Reporting

Collect and analyse data from various sources to identify trends and insights

Prepare basic reports and analysis to support decision‑making

Assist senior analysts with data validation and interpretation

Testing&Implementation Support

Support User Acceptance Testing (UAT) by preparing test cases and scripts

Log, track, and assist with resolving defects during testing phases

Assist with solution rollout activities and post‑implementation support

Stakeholder&Team Collaboration

Work closely with senior business analysts, project managers, developers, and testers

Communicate requirements clearly between business and technical teams

Support internal teams and external clients during implementation activities

Learn and apply business analysis tools, techniques, and methodologies

Identify opportunities for process improvement and automation

Stay updated on industry best practices and BA standards

Technical / Hard Skills

Requirements gathering and documentation

Business process mapping

Basic data analysis and reporting

UAT support and defect tracking

Soft Skills

Strong written and verbal communication

Analytical and problem‑solving ability

Ability to work collaboratively in team environments

Willingness to learn and take feedback

Qualifications&Experience

Bachelor’s degree in a business-related field (e.g. Business Administration, Information Systems, Finance, Economics)

Entry-level experience or 0–2 years in business analysis, implementation, or related roles

Exposure to project or implementation environments is advantageous

Internship or graduate programme experience welcome

What Success Looks Like

Requirements are documented accurately and on time

Testing activities are well supported with minimal rework

Stakeholders feel understood and supported during delivery

Documentation is clear, complete, and audit‑ready

Continuous improvement mindset is demonstrated

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