Duty Manager– Madikwe Game Reserve, North West, Mahikeng

Duty Manager– Madikwe Game Reserve, North West An exciting opportunity has arisen for a

Duty Manager

at a prestigious

luxury lodge

in the

Madikwe Game Reserve, North West . This role is ideal for hospitality professionals with proven experience in 4/5-star lodges who are passionate about delivering exceptional guest service and ensuring seamless lodge operations. Join a dynamic team in the hospitality industry and contribute to creating unforgettable guest experiences in one of South Africa’s most renowned safari destinations.

Job Requirements

Proven work experience in a similar role in a 4/5-star lodge essential

Strong communication skills with the ability to resolve issues promptly and accurately

In-depth understanding of lodge management best practices and relevant laws

Hands‑on experience with Hotel Management software (PMS)

Proficiency in English with solid written and verbal communication skills

Customer service driven with outstanding listening and interpersonal skills

Excellent problem‑solving and multitasking abilities

Leadership skills with the ability to motivate teams to high performance

Flexibility to work varied hours

Strong sense of responsibility and professional presentation

Resourceful and proactive approach to challenges

Excellent organizational skills

Degree/Diploma in Hospitality advantageous

Responsibilities

Deliver flawless, upscale guest service experiences and ensure ultimate guest relations

Meet, greet, and host guests, creating a welcoming environment

Inform guests about lodge facilities and offerings

Coordinate check‑ins and check‑outs

Supervise lodge employees and maintain housekeeping standards

Oversee room preparation and coordinate maintenance follow‑ups

Manage stock control, administration, and lodge systems effectively

Package

R 10 000 per month

Single live‑in accommodation

Additional Benefits

Housing

Start Date ASAP

#J-18808-Ljbffr