CASH DESK SHIFT MANAGER, Mahikeng

Job Description

Tsogo Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever-growing Tsogo Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family.Responsibilities

Provide

hands-on, close supervision

of all operational activities and personnel within the cash desk environment. Allocate sufficient competent staff

to ensure smooth Cash Desk operations. Ensure that all Cash Desk

transactions

are performed strictly in accordance with

company policy and procedures. Keep shift staff

up to date about relevant information

enabling them to do their jobs at a

consistently high standard. Ensure all

controls

are in place to

protect

the company’s assets. Build positive face-to-face relationships

with customers, particularly Platinum Card holders. Resolve

escalated customer disputes

by balancing customer satisfaction, business, and regulatory demands. Bring out the best in their teams through

confident and caring leadership

including coaching and mentoring. Desired Experience&Qualification

If you have these

qualifications , join our team: Matric (NQF 4), verbal and written English Skills (NQF 4), Numeracy skills (NQF 4), RPL, strong leadership capabilities, and at least three years’ experience as a Cash Desk Shift Manager.

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