FIELD MANAGER I, Mmabatho Unit 4

Job Summary: 

To manage and overseeing sales and service operations within a specific geographic area. 

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? Selling products/services 

? Updating Data basis, 

? Conducting market research 

? Providing detailed Product/service information 

? Reaching sales target 

? Adhering to standards and guidelines 

? Prospecting

? Customer Acquisition: Identify and pursue new sales opportunities to expand the customer base. ? Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention. 

? Sales Presentations: Conduct presentations and demonstrations of products or services to potential customers. 

? Sales Targets: Meet or exceed sales targets and quotas set by the company. 

? Reporting: Provide regular reports on sales activities, progress, and performance metrics. ? Product Knowledge: Stay updated on product features, benefits, and industry developments to effectively communicate value to customers. 

? Customer Feedback: Collect and relay customer feedback to the company to help improve products and services. 

Customer Handling 

? Deal with all queries relating to product information. 

? Building customer relationships by promoting the brand and its products 

? Escalating complaints 

Administration 

? Capturing of information diligently/precisely 

? Daily/weekly monthly productivity reports 

? Dispositioning call outcomes accurately. 

? Escalating queries/complaints timeously