Assistant Management Couple, OR Tambo District Municipality

Luxury Beach Resort on the Wild Coast is looking for an Assistant Management Couple to support the General Managers in overseeing daily operations of the resort.
 
This role requires not only strong hospitality & leadership skills, but also the ability to understand the Xhosa language and culture, ensuring respectful and authentic engagement with guests, staff and local community.

Duties
 
Oversee day to day hotel operations, ensuring exceptional guest experiences.
Support & inspire department teams to maintain hight service standards
Assist in implementing and maintaining efficient operational procedures
Champion a guest centric culture across all areas of the property
Manage guest feedback and resolve concerns
Ensure compliance with financial protocols, labour legislation and administrative requirements
Work closely with General Mangers to ensure smoot seasonal operations
Foster a collaborative and inclusive work environment
Build strong relationships with local suppliers, fisherman and artisans
 
Requirements:
 
Proven stable work history within the hospitality industry
A complementary couple with strong experience across F&B management, Front Office, Reservations & Housekeeping
South African residency essential
Hotel school qualification
Minimum 5 years senior hotel & resort management experience
Strong all-round understanding of hospitality operations
Demonstrated leadership and team development skills
Solid financial and labour legislation knowledge
Comfortable living and working in a remote costal location