General Manager | Mbombela, Mpumalanga | Permanent, Nelspruit

Lead a high-performing operational division where strategic leadership, customer focus, and operational excellence drive success. This opportunity offers the chance to influence regional performance while building strong teams and sustainable growth.

The role is responsible for managing operational delivery, profitability, compliance, staff performance, and strategic planning across the Lowveld business unit. You will oversee service delivery, financial performance, client relationships, and team leadership while ensuring alignment with organisational objectives.

This position requires a commercially minded operational leader with strong people management and strategic planning capability.

Our client is a national services organisation recognised for operational reliability, customer partnerships, and service excellence.

What You’ll Do

• Lead regional operational and financial performance
• Develop and implement strategic business plans
• Manage budgets, resources, and operational delivery
• Ensure SLA compliance and service quality standards
• Build strong relationships with clients and stakeholders
• Lead, coach, and develop operational teams
• Drive continuous improvement and process optimisation
• Manage employee relations and workforce performance
• Ensure compliance with OHS and quality management standards

What You Bring

• Degree or Advanced Diploma qualification
• Minimum 5 years’ managerial experience within services industries
• Strong operational and financial management skills
• Knowledge of OHS and quality management systems
• Excellent leadership and people management ability
• Strong communication and stakeholder engagement skills
• Strategic thinking and analytical capability
• Valid South African driver’s licence

What Success Looks Like

• Strong operational and financial performance
• Consistent SLA and compliance achievement
• High-performing and engaged teams
• Improved operational efficiency and service delivery
• Strong client retention and stakeholder relationships