Spa Coordinator– Hazyview Cabanas, Mbombela

Nelspruit / Mbombela– Mpumalanga – South Africa

Key Performance Areas The Beekman Group is seeking a professional and service-driven Spa Coordinator to join our Body Bliss Day Spa operations. This is a front‑of‑house, non‑treatment role responsible for coordinating daily spa operations, optimising guest experience, and supporting commercial performance.

Key Competencies&Personal Attributes

Manage all telephonic, online, and walk‑in spa enquiries professionally and timeously

Coordinate and confirm client bookings via spa booking systems

Provide accurate information on treatments, products, and promotions

Ensure a seamless end‑to‑end guest journey

Drive retail and treatment sales in line with monthly targets

Support upselling initiatives and promotional campaigns

Maintain high merchandising and display standards

Maintain optimal stock levels for retail and treatment products

Conduct stock counts, manage variances, and control wastage

Place supplier orders and manage deliveries and stock rotation

Ensure accurate capturing on booking and POS systems

Manage daily cash‑ups and POS reconciliations

Prepare and submit operational reports (mid‑month and month‑end)

Support financial controls and internal compliance requirements

Coordinate daily therapist schedules and booking allocations

Prepare duty rosters to ensure adequate operational coverage

Promote a professional, service‑driven, and collaborative team culture

Maintain high standards of hygiene, cleanliness, and presentation

Conduct routine inspections of spa reception, retail, and treatment areas

Ensure compliance with health, safety, and hygiene standards

Dynamic&Performance driven

Self‑Starter

Excellent interpersonal&communication skills

Minimum Qualifications and Experience

Matric (essential); relevant qualification advantageous

2–3 years’ experience in spa, hospitality, or similar role

Experience with booking systems and POS

Strong customer service, sales, and administrative skills

Stock control and cash handling experience

Proficient in MS Office

Able to work flexible hours, including weekends

In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

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