Service Manager, Mbombela

Key Responsibilities

Manage daily service operations, including workshop scheduling, staff supervision, and workflow optimisation.

Lead, mentor, and develop a high-performing service team.

Ensure adherence to health, safety, and compliance standards.

Drive customer satisfaction and retention through quality service delivery.

Manage budgets, track KPIs, and monitor service department profitability.

Liaise with clients and internal teams to ensure timely vehicle service and repair.

Requirements

Proven experience in service management within the automotive industry.

Strong leadership and team management skills.

Excellent customer service, communication, and problem-solving abilities.

Knowledge of workshop operations, service standards, and automotive compliance.

Ability to drive efficiency and meet performance targets.

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