Sales Coordinator, Matsulu

Are you organised, people-focused, and enjoy coordinating sales activity on the ground? Join our

Commercial team

as a

Sales Coordinator

in

Matsulu , where you’ll play a key role in supporting field marketers and independent contractors, coordinating regional sales efforts, and ensuring sales activities are well resourced, accurately tracked, and effectively executed.

The key purpose of this role is to coordinate and support sales and marketing activities within the assigned area, enabling field marketers and related parties to deliver customer growth and revenue targets while ensuring compliance with processes, quality standards, and system requirements.

What you’ll do:

Support the Commercial and Field Operations teams in achieving regional revenue and customer growth targets

Coordinate the activities of Regional Field Marketers within the assigned LSM area

Assist with executing assigned sales plans and driving take-up in targeted areas

Provide ongoing mentoring, guidance, and support to field marketers and related parties

Track, monitor, and report on field marketers’ performance using daily, weekly, and monthly KPAs

Identify and proactively address non-adherence to Independent Contractor agreements, escalating where required

Co-develop tactical sales plans to support achievement of regional targets

Organise and coordinate lead generation initiatives with internal and external stakeholders

Ensure the quality and accuracy of captured data, orders, and invoices

Accurately capture customer and sales information on internal systems

Oversee and manage the use of company resources, including sales containers, payment devices, laptops, marketing tools, and materials

Ensure safety and security measures are applied to protect communities, field marketers, and company resources

Maintain strong product knowledge across Herotel’s product offerings

Cultivate effective cross-functional collaboration with Hub teams and other departments

Attend to and elevate customer queries through established Herotel processes and channels

Lead by example, demonstrating professionalism, integrity, and ethical conduct at all times

Represent the company positively in all interactions with customers, partners, and stakeholders

What you’ll need:

Grade 12 qualification with prior supervisory or related experience

Strong verbal and written communication skills

Customer service–oriented mindset

Excellent planning, organising, and coordination abilities

Leadership and people management skills

Strong problem-solving and decision-making capability

Good negotiation and deal-closing skills

Fluency in English and at least one additional area-specific language

Ability to work collaboratively as part of a team with high levels of dedication

What we offer:

Exposure to a dynamic workplace

A chance to grow your skills through our internal academy

A friendly, team-driven environment

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Important Disclaimer:

Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel’s Employment Equity Plan.

By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes. For more details on how we handle personal information, please refer to our Privacy Policy on our website.

#J-18808-Ljbffr