CALL CENTRE OPERATIONS MANAGER, Durban
We are seeking a highly experienced and results-driven Call Centre Operations Manager to lead and optimise a fast-paced, customer-focused operations environment. The successful candidate will be responsible for managing end-to-end call centre performance, leading a diverse team, and ensuring…
Remote Operations Team Leader for Multi-Client BPO, Durban
…across several USA-client accounts. This fully remote role requires a minimum of 2-4 years of experience in leadership within a BPO or call centre environment. The ideal candidate must possess excellent communication skills and the ability to manage multiple client accounts effectively…
Senior Talent Acquisition Lead - High-Volume BPO, Durban
K2 Recruit is looking for a highly competent Senior Recruitment Specialist based in Durban, South Africa. This role encompasses managing end-to-end recruitment delivery within a fast-paced BPO environment. The ideal candidate will have at least 4 years of talent acquisition experience, particularly …
German Call Centre Consultant, Durban
Overview Umhlanga, Durban | On-Site | Start Date: April Fluent in German (B2–C2) and looking for an exciting opportunity by the coast? Join an international online retail project supporting customers in German and English. Responsibilities Provide customer support via phone, email, and chat Assist …
German Call Centre Pro– On-site in Umhlanga, Durban
An international online retail project based in Umhlanga, Durban seeks a Customer Support representative fluent in German (B2-C2) and English. Main duties include aiding customers via phone, email, and chat, handling orders and enquiries, and providing professional support in both languages. The …
Site&Growth Director - BPO/Call Center, Durban
…with industry standards. Key responsibilities include driving site strategy, managing financial performance, and building strong client relationships. With 7+ years in a contact centre and experience managing large teams, this role is critical for the firm's growth and success.#J-18808-Ljbffr
Call Centre Supervisor, Calgary
Call Centre Supervisor Server Center Limited Location Calgary, AB Salary 36.00 hourly / 40 hours per week Full time Starts as soon as possible Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year Work must be completed at the physical…
Call Center Manager( Debt Collection), Durban
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Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through…
Call Center Risk Specialist, Durban
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About this role: The Risk Specialist will execute, monitor and analyze predefined campaign strategies aligned to the new vertical strategy. They will formulate and implement the Agency operational strategy to achieve the overall TCR strategy, meet and exceed stipulated financial targets for the …
Call Center Manager, Durban
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Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through…
Call Center Manager/ Team Leader, Durban
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Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring,…
Call Center Manager, Durban North
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We are looking for an experienced Call Centre Branch Manager to lead and manage the effective operations of a branch, ensuring the implementation of divisional strategies, cost-effective solutions, and meeting set goals (revenue and expense targets). The role involves managing performance,…
Call Center Agent, Durban
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About the Company: Our client is a global leader in Business Process Management (BPM), operating across multiple industry verticals worldwide. With a team of over 41,000 professionals in 16 countries, they provide operational excellence and deep domain expertise to 400+ global clients. This client …
Senior Manager: Call Centre Operations (Insurance), Durban
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Our company is looking to fill the position of Senior Manager: Call Centre Operations (Insurance) to be based at our Durban Offices. Requirements: • Matric qualification • Clear criminal and credit records • Incumbent must be KI (RE 1) under Long- Term & Short- Term Insurance categories • At least…
Key Individual (KI) Insurance – International BPO, Durban
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Our client, International BPO industry, working with large Insurance companies is looking for a Key Individual (KI) to assist in managing and overseeing activities relating to financial/insurance services - Must have at least 1 years' experience in the management and oversight of the rendering of …
Call Centre Sales Agents- Urgently Hiring!, Durban
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1 year Call Center Sales experience needed Night Shift allowance for International Hours (3pm to 1am) Local Campaigns available Own or Reliable transport to Umhlanga Benefits + uncapped commission The ability to be a part of a dynamic brand that puts their people first!! If we are impressed with…
Call Centre Sales Agent- International Campaign (USA), Durban
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International Campaign for the East Coast of USA Nightshift- Ability to work international hours Basic + nightshift allowance + uncapped commission Speak Fluent in English Business 2 Business Call Centre Experience Past international call centre experience "a must"
